ILM Level 5 Certificate in Coaching and Mentoring Skills for the Healthcare Sector Programme

ILM Level 5 Certificate in Coaching and Mentoring Skills for the Healthcare Sector Programme

Course Overview

If you are interested in this course, please register your interest by emailing eleanor.morgan@convenzis.co.uk

Accredited by the Institute of Leadership and Management this Level 5 programme in ‘Effective Coaching and Mentoring’ delivered across two 2-day modules taking place approximately 6-8 weeks apart. Learners receive regular tutorial and supervision support beyond the end of the taught phase of the programme to ensure their professional practice develops and grows effectively throughout the duration of the programme. 

Our Level 5 Coaching and Mentoring programme has been delivered extensively across a range of organisations and sectors including healthcare.

The programme will benefit healthcare organisations seeking to embed coaching and mentoring practice into their infrastructure. Whether the agenda is to develop specialist internal coaches or equip leaders with a more coaching or mentoring style or build internal coaching and mentoring schemes this programme will provide tangible results.

Research into the introduction of coaching and mentoring programmes in organisations have shown that over 85% of companies consider they recouped their investment, with reporting ROI of between 300 and 700%.

The introduction of coaching approaches or schemes in organisations have been shown to:

  • empower people to take more personal responsibility.
  • increase staff engagement and commitment.
  • improve individual and team performance.
  • support staff resilience and well-being.
  • help people identify and harness personal strengths.
  • improve confidence, innovation and solution finding.

The programme is led by experienced facilitators who are all also trained coaches, whose knowledge, skill, and experience brings the training to life with a wealth of real-world case studies and stories.

The Level 5 Certificate is a 16-credit qualification. Learners have 24 months from their date of initial attendance on the taught phase of the programme to complete the assignments and attain the qualification.

Learners engaging with the programme will:

  • Explore the knowledge, skills and behaviours required by effective coaches and mentors.
  • Consider and evaluate several coaching and mentoring models that can be used in their own operating context.
  • Develop a comprehensive toolkit for delivering effective coaching and mentoring interventions.
  • Gain awareness and insight into the underpinning psychology of effective coaching and mentoring practice.
  • Understand the ‘business case’ for coaching and mentoring in an organisational context.
  • Gain understanding of ethical practice in coaching and mentoring including the importance of contracting, supervision and boundary management.
  • Develop personal confidence and skill as a coach or mentor through regular practice, supervision, and de-briefing.
  • Development of self as a reflective practitioner to continuously improve coaching and mentoring practice.

Delegates will be required to read the pre-course workbook and undertake a few short reflective exercises ahead of the programme commencing. This will take approximately 2-hours.

Once the taught element of the programme concludes learner support continues through regular tutorials and coaching supervision sessions.

Accreditation 

Learners are required to complete 3 formal submissions to achieve the accreditation.

Unit Number & Credit Value (CV)

Unit Title

Assessment Method

8588 - 500

 

CV 6

Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context

Assignment

8588 - 501

 

CV 5

Undertaking effective Coaching or Mentoring Within an Organisational Context (The requirement is 18 evidenced hours of coaching / mentoring practice with a minimum of 2 and a maximum of 3 individual clients and a minimum of 1 hour of supervision)

Portfolio

8588 - 503

 

CV 5

Reviewing Own Ability as a Coach or Mentor in an Organisational Context

Reflective Journal

Book your Place

Please select your preferred date.

Ticket
Price
Quantity
Module 1: 3rd to 4th March 2025 | Module 2: 7th to 8th April 2025 | Milton Keynes
£2100.00 excl VAT
Limited Places
0
Module 1: 8th to 9th Sept 2025 | Module 2: 20th to 21st Oct 2025 | Online
£2000.00 excl VAT
Limited Places
0
This course, tailored to suit, can be delivered in your organisation. Discuss this further with our CPD team on 0161 8200 631 or click below to make an enquiry.

Trainers

Accreditation

The Agenda

09:00

Module 1 - Day 1

  • Group introductions
  • Defining coaching and mentoring
  • Understanding the role and fit of coaching and mentoring in an organisational context.
  • The importance of contracting in coaching and mentoring relationships
  • The core knowledge and skills of an effective coach or mentor
  • Developing rapport with coaching and mentoring clients
  • An introduction to initial coaching models
  • Developing effective questions
  • Coaching / Mentoring Practice

09:00

Module 1 - Day 2

  • Debrief of coaching and mentoring practice and overnight reflections.
  • Developing ourselves as reflective practitioners
  • Ethical guidelines for coaches and mentors
  • The role and impact of effective communication for coaches and mentors
  • Additional coaching models
  • Foundational psychological concepts for effective coaches and mentors
  • The use of metaphor in coaching and mentoring
  • Metaphor based Coaching / Mentoring Practic

09:00

Module 2 - Day 3

  • Debrief of coaching and mentoring practice and overnight reflections
  • Emotional intelligence for coaches and mentors
  • The role of supervision in developing good practice in coaching and mentoring
  • Coaching as a management tool
  • Tripartite contracting
  • Developing powerful coaching questions
  • Positive psychology and strengths-based approaches to coaching
  • Strengths based coaching practice

09:00

Module 2 - Day 4

  • Debrief of coaching and mentoring practice and overnight reflections
  • ILM information and Qualification requirements
  • Boundary management for coaches and mentors
  • The business case for coaching and mentoring in an organisational context.
  • Coach supervision – best practice 
  • Transactional analysis
  • Observation and critique of coaching / mentoring
  • Evaluating coaching and mentoring interventions
  • Coaching / Mentoring practice

Our accreditations

abpco 2021
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Armed Forces Covenant
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IHSCM
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Ban The Box
Stockport County
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Convenzis Healthcare Event testimonials

Testimonials

The course fitted my needs as a manager perfectly. The trainer was adaptable to the needs of the delegates demonstrating her knowledge regarding the topics.

R&I Manager, Homerton Healthcare NHS Trust

Excellent course tutor, plenty of time to discuss experiences and explore own leadership practices.

Senior Specialist Physiotherapist and Team Manager, University Hospitals Of Leicester NHS Trust

Module 1 of this training has already been challenging, inspiring and thought provoking. The balance in methods of teaching and great guidance from Michelle have made the course a genuine pleasure and positive learning experience.

Registered Manager, Oliver Court Ltd

The training received went beyond expectations, we were in the hands of an expert and I felt like it was just the perfect balance of information sharing and trying the techniques out myself. It's been an excellent training experience.

Cancer Experience of Care Programme Manager, NHS England

The level 7 coaching and mentoring training that I did with Michelle was excellent. The group size was perfect and the amount of fun and interaction from participants made it a really brilliant 3 days. I can't wait to go back for module 2.

Operational Lead and Deputy Divisional Manager Camden MSK, UCLH

This was a good programme, delivered well. A safe space was created by the facilitator which was remarkable as we were online. I gained insight practical help and great coaching practise. It was excellent. I would recommend to others.

Chairwoman, Manage Europe Ltd