Digital Workforce (DWF)
Digital Workforce (DWF) is a leading global vendor of Business Process Automation for Healthcare. We have a Services and SaaS model reflecting 7 years of specialism which started with the objective of closing the gap between resource and care demands in healthcare in Finland. We brought this practice to a global market. Automation is all we do; healthcare is our focal point.
We aggregate leading automation vendor capabilities (UiPath, Blue Prism, Flowable and MS Power Automate) within:
- Cloud-consumption: Choose the right tool for the job at hand. You only pay for what you use.
- Business Continuity Service: Process-specific SLAs that keep guarantees business outcomes
- Consulting Services: Bringing sector-specific knowledge to augment your team and solve your business issues – our healthcare teams consist of 15+ professionals which of many are clinicians
We help our customers make practical use of the combined innovation to get best value from the available technologies. We find most valuable business cases around the clinical process.
Our areas of expertise are domains around patient access: automated and intelligent referral handling, appointment scheduling. Outpatient diagnostic automated results review and sign-off. ICU automations to support the ICU nurses. EMR data migration has saved our clients hundreds of days of manual work. We have integrated dozens of clinical systems using RPA.
Our UK NHS Customers: Bradford, University Hospitals North Midlands, University Hospital Birmingham, Bucks NHST Trust and Portsmouth NHS Trust have given us an average CSAT score of 9.52/10.
