EDATT™ by Hanley Consulting

The team behind EDATT™, Primary Care's #1 automated digital support assistant (chatbot) for patients are back to showcase their new multi-lingual AI-powered EDATT+ product. Your EDATT chatbot can remove or redirect 40% of demand coming into general practice through effective patient empowerment and digital enablement. The locally pre-trained digital assistant offers automated signposting to local PCN and community services and also offers personalised support to patients increasing adoption of digital tools such as the NHS App, online consultation tools and self-service pathways such as self-referrals, self-booking and online forms. 

Hanley’s latest product, EDATT+, is revolutionising healthcare access with AI machine translation enabling automated patient interactions in over 100 languages. Using advanced Natural Language Processing (NLP) and sentiment analysis your patients can now receive the support they need 24/7.