The programme
Registration, Networking & Breakfast
Chair
Hilary Simpson (Confirmed)
Expert in Public Sector Technology & Founder of the Sleuth Co-operative
09:15
Dr Mike Short CBE FREng FIET FBCS FITP
Chief Scientific Advisor
Department for International Trade (DIT)
Dr Mike Short CBE FREng FIET FBCS FITP (Confirmed)
Chief Scientific Advisor for Department for International Trade (DIT)
“Digital Economy and Support for Economic Development”
Sam Ibbott (Confirmed)
Head of Smart Cities at The Environmental Industries Commission (EIC)
“Sustainable Smart Cities”
My presentation will cover:
• The use of smart technologies to help meet environmental and sustainability challenges.
• Connecting the public and private sectors (inc local authorities).
• Sharing best practice
09:55
Nigel Ashton
Business Strategy & Corporate Development
Aylesbury Vale District Council
Nigel Ashton (Confirmed)
Business Strategy and Development at Aylesbury Vale District Council
“Connected Knowledge: Using AI to transform Customer Service”
Helping residents to have a better day – digital transformation is about the why and not the how. At AVDC, we have spent 7 years on an unfinished digital journey, along the way becoming 100% cloud based, embracing a commercial culture, using Alexa skills, web bots and AI to improve the day of our residents whilst saving over £6 million of costs.
10:15
Matt Taylor
Systems Engineer
Jamf UK
Main Sponsor
Matt Taylor (Confirmed)
Systems Engineer – Jamf
“Empowering Users with Apple Technology”
From zero-touch deployments with identity management to ensuring device integrity through compliance, learn how Jamf can help empower end users with Apple technology without compromising on security.
Q & A
Morning Break, Networking & Refreshments
Chair
Hilary Simpson (Confirmed)
Expert in Public Sector Technology & Founder of the Sleuth Co-operative
11:55
Ert Erol
Product Manager
DXW Digital
Case Study
Ert Erol & Alex Jackson (Confirmed)
Product Manager & Delivery Lead for DXW Digital
“Digital has the potential to transform the way the social housing sector works. We’d like to share how we’ve worked with Metropolitan Thames Valley Housing and Hackney Council to improve services and save time and money, while ensuring clients are happy to release an MVP which is often a cultural challenge”
Metropolitan Thames Valley Housing and dxw digital
Thames Valley Housing (TVH) was a housing association that operated across a wide region to the southwest of London and Berkshire. Recently, it went into partnership with Metropolitan Housing, becoming Metropolitan Thames Valley (MTVH).
MyTVH is a digital service, built by TVH and dxw digital, that enables residents to pay their rents, raise and track repair requests, send enquiries and submit housing applications online. This now needs to be expanded to meet the needs of Metropolitan users too. The digital service will be iterated to cater for different user groups, communicate with Metropolitan’s back-end systems, and drive the same business outcomes TVH has been enjoying.
MTVH and dxw digital will talk about the challenges and solutions, and how we will balance roll-out priorities with the existing needs of the digital service.
Working with Hackney Council
Hackney Council and dxw digital worked together to develop an online housing repairs service for Hackney’s residents. dxw worked closely with Hackney’s in-house teams and we’ve taken the service from alpha into live, building on the minimum viable product that we released after alpha. The service has grown in scope and now allows residents to book their own appointments, so that 55% of them are now able to self-serve without having to call the resident contact centre.
We’ll talk about what we learned from getting a minimal service into the world and building on it, and how this approach has helped Hackney Council do the right thing for users.
12:15
Eve Roodhouse
Chief Officer Economic Development
Leeds City Council
Eve Roodhouse (Confirmed)
Chief Officer, Economic Development for Leeds City Council
“Economic Development”
Leeds as a Digital City. Leeds aspires to be a Compassionate City with a Strong Economy, a place where people and businesses grow. In her presentation Eve will set out how this ambition shapes the approach the council takes to supporting the growth of the digital economy in Leeds including how it informs decisions on infrastructure development, employment and skills and health and wellbeing.
12:35
Peter Stansbury
Director Business Transformation
Evoco
Peter Stansbury (Confirmed)
Director for Evoco Digital Services
“Evoco’s Digital Delivery Academy, based in Hull, has adopted the AgileDS (Agile Digital Services) approach to underpin its delivery to all public and private sector clients.”
This presentation will cover:
• How and why AgileDS was developed
• How AgileDS supports GDS and the GOV.UK Service Standard
• Why Evoco adopted AgileDS
• How it’s helping regeneration, employment, education and skills development in Hull
12:55
Matt Irish
European Partner Manager
Objectif Lune
Case Study
Matt Irish (Confirmed)
European Partner Manager for Objectif Lune
“Removing the obstacles to digitising”
What are the obstacles preventing you from building a world class digital infrastructure?
How can you increase connectivity and better serve citizens online?
Matt Irish explores transforming government processes by bringing mobility, process automation, security, compliance and omni & multi-channel communication to tackle the obstacles to digitising.
Q & A
Dinner, Networking & Lunch
Chair
Hilary Simpson (Confirmed)
Expert in Public Sector Technology & Founder of the Sleuth Co-operative
Chris Burchell & Chris Stanton (Confirmed)
Local Economy Manager for Guildford Borough Council
“Planning policy and Local Plan, Urban regeneration and development, Town Centre Masterplan and Rural development”
Councillor Spooner will provide insight into how this authority is harnessing digital technology to improve the lives of residents and supporting the growth of the digital economy through the Council’s Corporate Plan with a unique Innovation Strategy.
GDS Showcase (Confirmed)
Inga Šileryte, Engagement Lead from GDS – GOV.UK Pay
“GOV.UK Pay: how to start taking payments in a day”
GOV.UK Pay is a platform for taking payments which is available to UK public sector organisations. Learn why we built GOV.UK Pay, what you can do with it, who’s using it, and how you can start taking payments in a day – even if you have done no integration work and don’t have a contract with a Payment Service Provider.
Joseph Park, Product Manager from GDS – GOV.UK Notify
Dr. Venus Bailey, PaaS Technical Architect from GDS – GOV.UK PaaS
“GOV.UK Platform as a Service: Save money and effort maintaining infrastructure and focus on building great services for users”
GOV.UK Platform as a Service is a cloud hosting platform built by the Government Digital Service to meet the needs of digital teams in government…and its now available to local authorities. Learn how we look after your infrastructure, saving you money and freeing up your team to build amazing services.
Representative from GDS Common Platforms Engagement Team from GDS – GovWifi + GDS Academy
“What else GDS can offer”
We’ll run through how the GDS common platforms engagement team can work with your organisation; what the GDS Academy offers to central and local government organisations; GovWifi is available now across the public sector including local government.
Q&A, Prize Give Away, Refreshments & Close of Day
