9th NHS Outpatient Transformation Conference

Patient Flow & Care Coordination

08:30 am
08 Oct, 2025
Leonardo Hotel, Milton Keynes, Midsummer Boulevard Milton Keynes, MK9 2HP

9th NHS Outpatient Transformation Conference

Patient Flow & Care Coordination

08:30 am
08 Oct, 2025
Leonardo Hotel, Milton Keynes, Midsummer Boulevard Milton Keynes, MK9 2HP

Current Landscape

The NHS Outpatient Transformation Conference showcases the evolving landscape of outpatient care, emphasising patient-centric solutions to improve access, convenience and efficiency. Central to this transformation is empowering patients and carers with greater control, such as self-booking follow-ups and choosing between in-person, telephone, or video consultations. Collaborative efforts with GPs and initiatives like NHS Emeritus Consultants are accelerating elective recovery by reducing wait times. The conference also highlights the pivotal role of innovative technologies within outpatient services. Attendees will also explore pathway redesign and data-driven insights for sustainable outpatient transformation, reflecting the NHS's commitment to delivering personalised, accessible care aligned with the Long-Term Plan.

Importance and Timeliness of the event 

The NHS Outpatient Transformation Conference comes at a crucial time as the NHS strives to address the growing demands for more efficient, patient-centred care. With elective recovery high on the agenda, this event provides a timely platform for healthcare leaders, clinicians, and innovators to exchange insights and solutions. The importance of this gathering lies in its focus on implementing practical strategies, such as empowering patients with flexible appointment options and leveraging cutting-edge technologies like AI to improve care pathways. As the NHS works to reduce waiting lists, optimise resource utilisation and enhance the overall patient experience, the conference serves as a vital forum to accelerate the adoption of transformative approaches that will shape the future of outpatient services.

Key content streams:

  • Empowering Patients and Enhancing Accessibility: Strategies to provide patients with greater control, including self-booking follow-ups, offering teleconsultation options and addressing barriers to attendance for a more personalised outpatient experience.
  • Accelerating Elective Recovery: Initiatives such as the NHS Emeritus Consultants platform and data-driven insights from elective recovery dashboards to reduce waiting times and improve clinical outcomes.
  • Pathway Redesign and Transformation: Exploring innovative models of care and redesigning outpatient pathways to support efficiency and sustainability in service delivery.
  • Harnessing Artificial Intelligence: Exploring the potential of AI to improve efficiency and accuracy in diagnostic pathways, with discussions on safety measures and integration into routine practice.
  • Innovative Technologies in Outpatient Care: Emphasising the role of new tools and technologies in reducing unnecessary attendances, enhancing patient interaction, and aligning with the NHS Long Term Plan.

Headline Sponsor

Who will Attend

  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Consultants in Emergency Medicine
  • Deputy Directors
  • Directors of Delivery
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • General Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
  • Operations Directors/Heads/Managers
  • Outpatient Clinic Managers
  • Outpatient Department Managers
  • Patient Liaison Managers
  • Physiotherapists
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Surgeons
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers
  • Dermatologists
  • Dermatology Lead Nurse

Sponsors & Partners

The programme

08:30

Registration & Networking

Registration & Networking

09:30

Chair Opening Address (Confirmed)

Katrina Davies
Programme Director
Mid and South Essex Foundation Trust

Chair Opening Address (Confirmed)

09:40

Keynote Presentation

Keynote Presentation

10:00

Panel Discussion

Panel Discussion

10:30

Headline Sponsor - PENTAX Medical

Headline Sponsor - PENTAX Medical

10:50

Morning Break & Networking

Morning Break & Networking

11:50

Chair Morning Reflection (Confirmed)

Katrina Davies
Programme Director
Mid and South Essex Foundation Trust

Chair Morning Reflection (Confirmed)

11:55

Case Study - NEC Software

Case Study - NEC Software

12:15

Case Study - University Hospitals Southampton

Case Study - University Hospitals Southampton

12:35

Fireside Interview

Fireside Interview

12:55

Case Study

Case Study

13:15

Lunch & Networking

Lunch & Networking

14:00

Chair Afternoon Address (Confirmed)

Katrina Davies
Programme Director
Mid and South Essex Foundation Trust

Chair Afternoon Address (Confirmed)

14:05

Case Study

Case Study

14:25

Keynote Presentation

Keynote Presentation

14:45

Case Study

Case Study

15:05

Panel Discussion

Panel Discussion

15:35

Hot Buffet Food & Drinks

Hot Buffet Food & Drinks

17:00

End of Day

End of Day

Convenzisvents

Your Pass Includes....

  • Access to a leading conference speaker programme
  • Interactive Q&A sessions
  • Fireside interviews
  • Cross-sector best practice
  • Meet the supplier opportunities
  • Hot breakfast & Lunch included
  • Access to post event drinks reception and Street food

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

Register your place

Book tickets

Ticket
Price
Quantity
Charity, Not for Profit and University (In-Person)
£203.99 excl VAT
Limited places
0
Private Sector (In-Person)
£500.00 excl VAT
Limited places
0
Free NHS Ticket
£0.00 No VAT
Limited places
0

Our accreditations

abpco 2021
Manchester Bee
CPD Member
Living Wage Member
Good Employment - Sponsor
Good Employment - Member
Armed Forces Covenant
Tech UK
IHSCM
FSB
Ban The Box
Stockport County
cpdgroup