Registration, Networking & Breakfast

Chairs Opening Address

In this session, Darren Atkins, Chief Technology Officer at The Royal Free London will reflect on his RPA journey and how the automation landscape is changing.

Learning from colleagues across the world, Darren will share his thoughts on how organisations are revaluating their RPA programmes to encompass different technologies to accelerate growth and support digital strategy.

What does the future of RPA look like?

James Davis, Director of Innovation at the Royal Free London will explain why RPA in isolation will never bring the quantum shift necessary to improve the patient journey. Using an innovative approach underpinned with intelligent automation, James and the team have delivered some impressive new solutions across the NHS. 

Managing over 70 customers across the UK, James will offer real-world insights into what it takes to deliver a successful RPA programme. What do you need beyond technology to deliver automation and what should you avoid? 

SS&C Blue Prism are the largest Robotic Process Automation provider to the NHS. Our Platform has proved itself again and again as a tried and tested solution for not only maximising efficiency and productivity, but also mitigating clinical risk and improving the patient experience.  In this session, SS&C Blue Prism will present how our platform and has saved millions of hours across the NHS and ensured our NHS customers have a sustainable model to grow and scale, using all the components available to them within the platform.

Case Study -  RPA Supervisor

Morning Break, Networking & Refreshments

Chairs Morning Reflection 

Case Study

Using process mining to identify process inefficiencies in Outpatients and other areas of the NHS

NLPSS are using RPA to deliver workforce shared services across 10 Trusts in London. Automation is used extensively to support workflow and has facilitated the scaling of services. In this session Sylwia will share her successes and valuable insights about her journey.

Guy’s and St Thomas’ and The Royal Brompton Hospital in London have been leading an exciting automation programme across two Trusts. Hear from Alice Morrisey, Automation Programme Manager, about her journey and enjoy her insights on real-world automation.  

Q&A Panel

Networking & Lunch

Chairs Afternoon Address

It’s time to meet the people who actually deliver hands-on automations throughout the NHS. This is your opportunity to ask questions to the panel and learn from the experts.

• Isobel George – RPA Consultant The Royal Free London
• Ian Mitchell – RPA Consultant The Royal Free London
• Mark Tinnion – RPA Developer The Royal Free London
• Molly Toward – RPA Developer The Royal Free London

Isobel George – RPA Consultant at The Royal Free London

Ian Mitchell – RPA Consultant at The Royal Free London *may not be attending

Mark Tinnon – RPA Developer – The Royal Free London

Karen – Blueprism Cloud

Simon or Prathemesh – Futuroot

Join Hamish Tonkin, Head of IA at Virgin Media O2, as he shares how a more stable and resilient digital workforce is improving customer experience and reducing risk. He’ll also share details of how operational transparency builds trust across the organization and expands the art of the possible.

Chairs Closing Remarks