The Patient Flow Conference North 2023

Patient Flow & Care Coordination

08:00 am
09 Feb, 2023
etc venues Manchester, 11 Portland Street M1 3HU

The Patient Flow Conference North 2023

Patient Flow & Care Coordination

08:00 am
09 Feb, 2023
etc venues Manchester, 11 Portland Street M1 3HU

The Patient Flow Conference North 2023

The Convenzis Patient Flow Conference series has been a highly valued platform for NHS Urgent care leaders, to meet with peers, share practical insights and listen to live policy updates throughout the Covid-19 outbreak. Below you can find details of our next event in the series, we hope to see you there.

Urgent and Emergency Care (UEC) services perform a critical role in keeping the population healthy. The NHS responds to more than 110 million urgent calls or visits every year, therefore, it is essential that the system works effectively.

The Transformation of urgent and emergency care: models of care and measurement paper was published in late 2020 and focused on 6 core areas of improvement including Changing behaviours and the role of NHS 111, optimising ambulance performance and reducing wider service pressures, improving access, capacity and capability of urgent care centres and measuring performance.

Following this, recommendations from a Clinically led Review of NHS Access Standards for urgent and emergency care were published, alongside the strategy for transforming urgent and emergency care provision. The review focused on the urgent and emergency care standards. Our upcoming conference aims to discuss the urgent care indicators and how to measure performance in a transformed system.

AstraZeneca has provided a sponsorship grant towards this independent Programme. AstraZeneca has had no editorial input into or control over the agenda, content development or choice of speakers, except for the AstraZeneca sponsored symposia presentations.

Key Subjects

  1. Increased focus on patient experience: The NHS is placing an increasing emphasis on improving the patient experience, including making it easier for patients to access care, reducing waiting times, and improving the quality of care.
  2. Use of technology: The NHS is using technology to improve patient flow and reduce bottlenecks. This includes the use of electronic medical records, appointment scheduling systems, and telemedicine.
  3. Integration of care: The NHS is working to better coordinate care across different settings and providers, with the goal of improving patient flow and reducing the need for hospitalization.
  4. Population health management: The NHS is focusing on preventative care and population health management, with the goal of improving the health of the population and reducing demand on the healthcare system.
  5. Collaboration and partnerships: The NHS is forming collaborations and partnerships with other organizations, including community-based organizations and private providers, in order to improve patient flow and better meet the needs of patients.

Who will Attend

  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Consultants in Emergency Medicine
  • Deputy Directors
  • Directors of Delivery
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • General Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
  • Operations Directors/Heads/Managers
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers

Sponsors & Partners

The programme

08:00

Registration, Networking & Breakfast

Registration, Networking & Breakfast

09:00

Chairs Opening Address

Professor Maureen Baker CBE
PRSB
Chair
Chairs Opening Address

09:15

Balancing Risk and Empowering Patients in Patient Flow

Ben Owens
Consultant in Emergency Medicine / UEC Division Clinical Chair ECIST Clinical Associate
Sherwood Forest Hospitals

Patient flow is essentially risk management and this has to be balanced rather than following rigid rules in the current climate.  Good leadership, escalation and planning is essential. Balancing risk is not routinely taught and not how the traditional NHS processes works.  This presentation focusses on balancing risks  and how to adapt processes to do the best for patients and staff in challenging times.

09:35

The Use of technology in improving flow

Mike Davidson
Care Group Manager - Medicine
University Teaching Hospital Southampton Foundation Trust
Mark Awad
Junior Doctor
Southampton General Hospital
The Use of technology in improving flow 
 
- Vicki Mussert-Campbell, Organisational Change - Senior Programme Manager
- Mike Davis, Care Group Manager and Lead on Flow
- Mark Awad, junior Doctor

09:55

Simplifying the management of heart failure across the range of ejection fraction - This is a promotional symposium sponsored and organised by AstraZeneca

Dr Abishek Kumar
Consultant Cardiologist
WWL Teaching Hospitals NHS Foundation Trust

Main Sponsor - AstraZeneca

Simplifying the management of heart failure across the range of ejection fraction

This is a promotional symposium sponsored and organised by AstraZeneca

AstraZeneca has provided a sponsorship grant towards this independent Programme. AstraZeneca has had no editorial input into or control over the agenda, content development or choice of speakers, except for the AstraZeneca sponsored symposia presentations.

10:25

Q&A Panel

Q&A Panel

10:40

Morning Break, Networking & Refreshments

Morning Break, Networking & Refreshments

11:40

Chairs Morning Reflections

Professor Maureen Baker CBE
PRSB
Chair
Chairs Morning Reflections

11:45

eConsult Health - Digital triage to improve flow in the Emergency Department

Dr Murray Ellender
GP and Co-Founder
eConsult
eConsult Health Urgent and Emergency Care Triage solution is currently live in 9 Emergency Departments or Urgent Treatment Centres including Homerton Healthcare NHS Foundation Trust. To date, over 700,000 patients have been checked in and triaged safely. 
eConsult is designed to automatically check-in and prioritise (triage) patients upon arrival based on clinical need, which reduces time to treatment and triage, increases the safety of the waiting room and delivers improved patient journeys. 
 
Dr Murray Ellender, eConsult CEO, will explain how eConsult is already improving departments as well as eConsult's plans to link with their other digital triage products in primary care and outpatients. 

12:05

Your Patient Flow – Faster: Leveraging Digital Tools to Recover Productivity and Improve Whole System Flow

Clinton Schick
Chief Executive / Non-Executive Director Healthcare
Strata Health UK Ltd.
Charlotte Howard
Hospital Discharge Lead
Blackpool Teaching Hospitals NHS Foundation Trust

The NHS 2023/24 priorities set out the most critical actions Integrated Care Systems (ICS) can take to support health and care delivery this year. Recovering productivity and enhancing whole system flow is no longer an option—it's crucial. In this highly anticipated presentation, attendees will gain an overview of the patient flow deliverables, acquire a roadmap for achieving whole system flow, and will learn precisely how Blackpool Teaching Hospitals reduced length of stay by 4+ days, increased utilisation of all downstream services, and sped up response times by over 90% using a hospital-wide single-point of discharge (SPOD).

12:25

Balancing Patient Care and Service Demand with Flow Management

Katy Cain
UK Chief Nursing Information Officer
Alcidion

Katy demonstrates how Alcidion’s unique modular EPR brings together data from multiple systems to provide visibility of the patient pathway across a whole system, ensuring patients receive safe, appropriate and effective care, minimising the cognitive burden on clinician’s and meeting the needs and wishes of each patient and their family.

12:45

Enabling Patient Flow From Hospital To Community (and back again!)

Lorenzo Gordon
Director & Co-Founder
Tech in Care
Lorenzo will present the Hospital to Home case study, explaining how it was developed to answer the communication challenges between local authorities and NHS Trusts regarding the Discharge to Assess pathway, as well discussing current work regarding Intermediate Care and interoperability.

13:05

Q&A Panel

Q&A Panel

13:15

Networking and Lunch

Networking and Lunch

14:10

Chairs Afternoon Address

Professor Maureen Baker CBE
PRSB
Chair
Chairs Afternoon Address

14:15

Hyperkalaemia management: How can we optimise RAAS Inhibitors - This is a promotional symposium sponsored and organised by AstraZeneca

Professor Sandip Mitra
Consultant Nephrologist
Manchester University Hospitals Foundation Trust

Main Sponsor - AstraZeneca

Hyperkalaemia management: How can we optimise RAAS Inhibitors

This is a promotional symposium sponsored and organised by AstraZeneca

AstraZeneca has provided a sponsorship grant towards this independent Programme. AstraZeneca has had no editorial input into or control over the agenda, content development or choice of speakers, except for the AstraZeneca sponsored symposia presentations.

14:35

Population Health Management Implementation: From Statistics to Transformation

David Sgorbati
Chief Analyst
Health Economics Unit

Population Health Management has the potential to reduce demand on the healthcare system and reduce inequalities, but brilliant analytical insights don’t always translate into transformation.

14:55

The importance of technology and processes reducing urgent care in Cardiology – how devices like Zio could help

David Thorne
Director
Well Up North PCN

Case Study - iRhythm

15:15

Acute Hospital Care in the Front Room

Ruth Williams
Head of Intermediate Care
Sandwell Place

Sandwell and West Birmingham NHS Trust deliver acute medical hospital care in peoples homes. This innovative model includes diagnostics such as point of care ultrasound. It is supported by community healthcare wrap around services and contributes to system delivery of Urgent Community Response and Virtual Wards.

15:35

Integrated Coordination Centre - Improving Patient Flow and Discharge: A North Tees and Hartlepool perspective

Victoria Cardona
Head of Patient Flow Service
North of England Care System Support
Mrs Vivienne Priestley
Service Lead Urgent and Emergency care
North Tees and Hartlepool NHS trust

The presentation focuses on the implementation of the Integrated Coordination Centre at North Tees and Hartlepool:

  • How by setting up an Integrated Coordination Centre this has supported prediction, planning and responding appropriately to patient flow.
  • How North Tees and Hartlepool optimize patient flow through a process of continuous dynamic interaction supported by live up to date information available to support decision making.
  • How teams work together acute and community, how positive relationships support patient flow.

15:55

Q&A Panel

Q&A Panel

16:00

Drinks Reception, Networking and End of Day

Drinks Reception, Networking and End of Day

Convenzisvents

Your Pass Includes....

Your Pass Includes:

  • Multiple live keynote presentations
  • Live examples of both NHS and Commercial best practice
  • Breakfast, Lunch and Refreshments included 
  • Meet the supplier sessions.
  • Networking opportunity
  • Live Q&A sessions with all speakers on the day
  • Drinks receptions (subject to event)
  • CPD accreditation
  • Prize draws

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

Register your place

Our accreditations

abpco 2021
Manchester Bee
CPD Member
Living Wage Member
Good Employment - Sponsor
Good Employment - Member
Armed Forces Covenant
Tech UK
IHSCM
FSB
Ban The Box
Stockport County
cpdgroup