Consultant Connect

Consultant Connect is the UK’s leading telemedicine provider, transforming patient care in the NHS through better communication. Our technology, which covers over 42 million patients, is used by over half the NHS across England, Scotland and Wales and gives clinicians, such as GPs and Paramedics, a reliable single point of access to specialists for telephone advice - bringing a stop to time wasted waiting on hospital switchboards or bleeps. This saves clinicians valuable time and improves patient care by ensuring patients are navigated to A&E alternatives when it is safe to do so. All calls are recorded for medico-legal purposes, and the average answer time for calls through Consultant Connect is under 30 seconds, safely and quickly reducing unnecessary patient admissions and conveyances.

Over 2 million calls have been placed through Consultant Connect in the last 9 years:
54% of GP calls to urgent care specialties avoid an unnecessary admission.