eCase

eCase: Easy & Assured, Efficient & Compliant case management.

eCase is the correspondence & complaints case management service the UK public sector relies on. On average, eCase users save 52 minutes per case. It is the proven, most scalable and comprehensive service available.

eCase has been widely adopted across the public sector. This is due, in part, to its modern, intuitive, easy-to-use interface and Fivium’s proven approach: ensuring successful implementation and benefit realisation. It is highly flexible and can be easily adapted to any organisational structure and process(es), whilst ensuring users stay fully compliant with legislation.

DWP, HMRC, MOD, DEFRA, HM Treasury, multiple local authorities and police forces have all chosen eCase for managing their FOIs, DPRs, Complaints, EIRs, and Enquiries.

eCase customers save 52 minutes per case on average

Find out more about how eCase can help you at www.ecase.co.uk