The TalkingPoint Team

The TalkingPoint Team develops expert software solutions to ease your workload. We provide process automation solutions to automate repetitive and time-consuming tasks and employ speech recognition technologies to create efficiencies.

We have been a pioneer in the implementation of speech recognition technology within the UK healthcare market. From Pathology reporting to community services and GP practices, TalkingPoint is used across the NHS to produce clinical notes, complex clinical reports, and vital correspondence by voice.

Just like a user with a keyboard and mouse, TalkingPoint automation solutions navigate on-screen actions, complete keystrokes, identify, check, extract and copy data, log into applications and systems, move files and folders, and perform a wide range of pre-defined actions.

Tackling cancer reporting backlogs is a matter of national priority and NHS Pathology services are increasingly using outsourcers to supplement existing resources. Today, growing numbers of Pathology services are utilising TalkingPoint’s bi-directional automation to transfer cases between external outsourcers and a variety of LIMS.

In these instances, TalkingPoint transfers the reports without any manual intervention and performs a number of checks to identify mismatches in patient information and to flag up any potential issues for review to save valuable clinician and administrative time.