Anna is Director of Quality Development at Northumbria Healthcare NHS Foundation Trust, working in the patient and staff experience team to support quality improvement. Anna also supports NHS teams across the UK to lead complex quality improvement work and to scale and spread innovations. Anna has practised quality improvement in healthcare settings for over 15 years, using improvement methods that embrace co-production and patient and staff experience measures and that integrate the psychology of improvement.
With a clinical and operational background, Anna is a qualified coach, Health Foundation Improvement Fellow, Ashridge Business School alumni in Leadership for Improvement and an Honorary Senior Research Fellow at the University of Bath Centre for Healthcare Innovation and Improvement and Chair of the Engagement and Involvement Advisory Board at The Health Improvement Science Institute at Cambridge University.