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Clinical Manager
Hope Haven
Barbara is a highly experienced Mental Health Nurse who qualified in Oxford in 1997. With almost three decades of experience across a wide range of mental health services, she has built a career dedicated to improving the quality of care for people experiencing mental health difficulties.
Working in a variety of clinical, leadership, and management roles within acute inpatient services in London and throughout the UK, Barbara developed extensive expertise in delivering safe, effective, person-centred care within complex and demanding environments, leading and supporting initiatives that enhance patient outcomes, improve experiences for carers and families, and deliver more effective, accessible mental health services for local communities.
More locally within North Cumbria, Barbara spent more than a decade working as a Team Lead within Crisis Resolution and Home Treatment Services, where she successfully led significant service development and redesign programmes. Key achievements include leading the merger of teams to establish a universal crisis service, improving consistency and accessibility of care, and overseeing the development of a new Section 136 suite, enhancing the experience, safety, and dignity of individuals in mental health crisis.
An Independent Non-Medical Prescriber since 2019, she has continued to expand her clinical expertise and in her role as Clinical Nurse Specialist within Community Treatment Teams across North Cumbria, she led the redesign of front-end triage and assessment processes, streamlining access to services and ensuring people received timely and appropriate support.
Currently working as a Clinical Manager within Hope Haven, Copeland’s 247 Neighbourhood Mental Health Centre, one of six NHS England national pilot sites, Barbara provides strategic and operational leadership, championing continuous improvement, workforce development, and high-quality patient care. Her professional passion lies in transforming services, embedding evidence-based practice, and creating sustainable improvements that enhance both patient experience and clinical outcomes.
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