Director
111 & CAS
Meet Jill Winters, a highly experienced training facilitator and qualified nurse with over 27 years of dedicated experience in the healthcare industry. Having earned certifications from Napier University, Edinburgh, and Bournemouth University, Jill Winters is deeply committed to delivering high-quality learning experiences as an accredited training provider by both CLM and ILM.
Throughout Jills' career, a patient-centric approach has been at the core of her roles in the NHS, British Army, and the 111 service. Her expertise lies in fostering excellence through effective communication, building strong professional relationships, and empowering employees through autonomy. Jill actively engages with organisations such as Southampton University Hospitals and the NHS UEC Digital Transformation Director, showcasing a passion for leadership and development.
Among Jills' notable achievements is the establishment of the TRIUMPH Course, which remains in use at the Army Medical Services Training Centre, York. Currently serving as the Interim Service Director for 111 at Totally Urgent Care Division, Jill has been instrumental in governance, risk, and assurance frameworks, achieving excellence in service delivery.
Committed to continuous learning, Jill Winters stays up-to-date with the latest best practices in the industry, ensuring she delivers the highest standards of training and development. With dedication, leadership, and a profound patient-centric approach, Jill has and continues to make a significant impact in the healthcare field.