8th NHS Outpatient Transformation Conference

Patient Flow & Pathways

09:00 am
30 Oct, 2024
15 Hatfields Conference Centre, London SE1 8DJ

8th NHS Outpatient Transformation Conference

Patient Flow & Pathways

09:00 am
30 Oct, 2024
15 Hatfields Conference Centre, London SE1 8DJ

Job titles includes

Outpatients Manager

Operations Manager Outpatients

Deputy Director of Planned Care Improvement

Deputy General Manager - Outpatients

Co-Director Outpatients

Senior Transformation Delivery Lead for Outpatients

200
Delegates Registered

Organisations Involved

Belfast Health and Social Care Trust

North West Anglia NHS Foundation Trust

NHS England

MAIDSTONE AND TUNBRIDGE WELLS NHS TRUST

King's College London NHS Foundation Trust

University Hospital Southampton

Current Landscape

Outpatient services within the NHS is undergoing significant evolution, marked by a growing demand for accessible and efficient healthcare delivery outside of traditional hospital settings. As the NHS continues to prioritise patient-centred care and cost-effective solutions, outpatient services play a pivotal role in meeting these objectives. However, challenges such as long waiting times, capacity constraints, and the need for improved coordination between primary and secondary care persist.

Importance and timeliness of the event

With the healthcare landscape rapidly evolving and the demand for outpatient care escalating, this event serves as a vital platform to address pressing challenges and capitalise on emerging opportunities. By convening stakeholders from across the healthcare spectrum, including policymakers, clinicians, administrators, and patients, the conference can foster dialogue, share insights, and catalyse actionable solutions. Amid ongoing healthcare reforms, technological advancements, and shifting patient expectations, the need to optimise outpatient services for efficiency, accessibility, and quality has never been more critical. Therefore, this conference not only meets an immediate demand but also provides a strategic opportunity to shape the future of outpatient care delivery within the NHS.

Key content streams:

  1. Outpatient Transformation Programme: Delving into the fundamental goals and obstacles encountered in the Outpatient Transformation Programme.
  2. Empowerment through Patient-Initiated Follow-Up: Examining initiatives that empower patients by allowing them to take control of their follow-up care, fostering greater autonomy and engagement.
  3. Expediting Access and Interaction: Focusing on initiatives aimed at reducing wait times for patients and enhancing accessibility to healthcare services, facilitating seamless interaction with healthcare providers.
  4. Personalised Outpatient Care Models for Elective Recovery: Discussing the implementation of personalised outpatient care models to support elective recovery, aligning with individual patient needs while ensuring continuity of care.
  5. Exploring the Landscape of Teledermatology: Opportunities and Challenges Ahead

Why attend

Through these key subjects, attendees will learn about the latest best practices and innovative solutions within Outpatient services with a focus on improving the quality of care and enhancing patient experience.

The conference is the ideal opportunity for NHS leaders to connect with peers, network with industry experts, and gain valuable insights into the latest trends and developments within Outpatient services.

Who will Attend

  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Consultants in Emergency Medicine
  • Deputy Directors
  • Directors of Delivery
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • General Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
  • Operations Directors/Heads/Managers
  • Outpatient Clinic Managers
  • Outpatient Department Managers
  • Patient Liaison Managers
  • Physiotherapists
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Surgeons
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers
  • Dermatologists
  • Dermatology Lead Nurse

Sponsors & Partners

The programme

09:00

Registration and Breakfast

Registration - Open from 9:00 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Outpatient Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!

10:00

Chair Opening Address (Confirmed)

Katrina Davies
Programme Director
Mid and South Essex Foundation Trust

Chair Opening Address (Confirmed)

10:05

Keynote Presentation - Overview of the Outpatient Programme (Confirmed)

Marianne Monie
Director of Outpatient Recovery and Transformation Programme
NHS England

Within this session Marianne will give an overview of the outpatient programme including key priorities.

10:25

Fireside Chat - Exploring the Landscape of Teledermatology (Confirmed)

Dr David Rutkowski
Dermatology Consultant & Speciality Lead
Manchester Foundation Trust

This session will delve into the transformative role of technology in dermatology, covering advancements, clinical applications, challenges, and future directions. 

 

10:55

Main Sponsor

Main Sponsor

11:15

Morning Break

Morning Break

12:15

Chair Morning Reflection (Confirmed)

Katrina Davies
Programme Director
Mid and South Essex Foundation Trust

Chair Morning Reflection (Confirmed)

12:20

Case Study - Teledermatology alone is not enough: Leveraging AI to tackle rising dermatology demand in populations with high-incidence rates of skin cancer

Tom Davies
Regional Account Manager
Skin Analytics
Nicki Walsh
Deputy General Manager Networked Medicine
University Hospitals Dorset NHS Foundation Trust

Case Study - Skin Analytics

Rising urgent suspected skin cancer referrals, finite dermatology capacity and a patient population with high incidence rates of skin cancer. In this session, University Hospitals Dorset NHS Foundation Trust (UHD) and Skin Analytics share how they addressed these challenges by implementing Artificial Intelligence as a Medical Device (AIaMD), DERM, into their skin cancer pathway.

We'll explore what it takes to successfully deploy technology like AIaMD, including pathway mapping, the involvement of clinical, IT and operational teams, and the collaborative working approach required to ultimately drive better patient outcomes.

Attendees will gain practical insights on the importance of job planning, plus staff engagement and buy-in.

UHD and Skin Analytics will share impact seen from the AI-driven pathway to date as well as future plans for the partnership, looking at expanding to pre-referral models and how to maintain long-term sustainability.

12:40

Case Study - C the signs

Case Study - C the signs

13:00

Keynote Presentation - Clinical perspectives of outpatient services (Confirmed)

Stella Vig
National Medical Director for Secondary Care, Consultant Vascular/General Surgeon
NHS England, Croydon Health Services NHS Trust
Ian Eardley
Consultant Surgeon and National Clinical Director for Elective Care
NHS England/Leeds Teaching Hospital NHS Trust

This presentation will cover the clinical views that were conveyed to us during our engagement over the past year and look at some of the solutions including a focus on the NHS Emeritus scheme.

13:20

Case Study - Connecting MSK Care Across North East London

Rebecca Coughlan
Therapy Manager
Outpatient Services at Barking, Havering and Redbridge University Hospitals NHS Trust

Case Study - NEC Software Solutions

Speaker: Rebecca Coughlan, Therapy Manager, Outpatient Services at Barking, Havering and Redbridge University Hospitals NHS Trust
 
Topic: How the North East London Musculoskeletal (MSK) Alliance has improved the quality of referrals and significantly reduced waiting times through the implementation of the NEC Rego referral management platform.

13:40

Networking and Lunch

Networking and Lunch

14:25

Chair Afternoon Address (Confirmed)

Katrina Davies
Programme Director
Mid and South Essex Foundation Trust

Chair Afternoon Address (Confirmed)

14:30

Keynote Presentation - Outpatient transformation: stepping off the hamster wheel (Confirmed)

Laura Ellis
Head of Outpatient Transformation
University Hospital Southampton

Like many organisations in response to post COVID elective recovery and addressing the  growth and imbalance between the growing need for outpatient services and our ability to meet those needs to deliver patient care, University hospital Southampton has opted to work differently to break the ground to accelerate, improve and deliver a personalised outpatient service. Despite doing more work than ever before our waiting lists continue to grow, so even when running flat out it sometimes feels as though we’re left standing still. 

To address this a dedicated outpatient transformation programme was designed to align with national and organisational objectives to bring services back into equilibrium. By sharing this hopefully the take away today will be how others could do similar using continuous improvement approach. 

14:50

Keynote Presentation - Speaker TBC (Invited)

Optimising Elective Recovery through Personalised Outpatient Care

This presentation explores the transformative potential of personalised outpatient care models in optimising elective recovery. By tailoring care plans to individual patient needs, preferences, and lifestyle factors, these innovative models enhance patient engagement, compliance, and clinical outcomes. We'll delve into various strategies, including remote monitoring, customised rehabilitation programs and patient-centred decision-making frameworks, augmented by technology integration and data analytics. Through a patient-centric approach, emphasising education, empowerment, and community support.

15:10

Case Study

Case Study

15:30

Keynote Presentation - In-person, video and hybrid group consultations: expediting access and interaction? (Confirmed)

Dr Chrysanthi Papoutsi
Associate Professor
University of Oxford

In this presentation, I will provide an overview of the research evidence on group consultations including remote delivery. I will discuss how different group consulting models have been used to fulfil different purposes in different settings and will discuss relevant implementation and sustainability challenges.

15:50

Canapés, Drinks and Networking

Canapés, Drinks and Networking

17:00

End of Day

End of Day

Convenzisvents

Your Pass Includes....

  • Access to a leading conference speaker programme
  • Interactive Q&A sessions
  • Fireside interviews
  • Cross-sector best practice
  • Meet the supplier opportunities
  • Hot breakfast & Lunch included
  • Access to post event drinks reception and Street food

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

Register your place

Book tickets

Ticket
Price
Quantity
Charity, Not for Profit and University (In-Person)
£203.99 excl VAT
Limited places
0
Private Sector (In-Person)
£500.00 excl VAT
Limited places
0
Free NHS Ticket
£0.00 No VAT
Limited places
0

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