It was great to join the Convenzis team again for the patient flow event. As always, the team were incredibly accommodating and happy to help. The quality of attendees is always of a high standard and relevant to the patient flow and to us also. We continue to have great discussions and footfall around our stand with no need to try and encourage people to come and see us. Really positive event for us and we look forward to working with Convenzis in the future.
Andrew Hollowood
Consultant Surgeon & Deputy Medical Director
University Hospitals Bristol NHS Foundation Trust
Andrew is a Consultant Surgeon more than 20 years’ experience working in the NHS. Andrew has significant experience in leadership roles within the NHS managing large organisational projects as well as leading a complex hospital division. Wanting to understand the link between staff frustration/wellbeing and patient outcomes the SPEaC Happy was developed (a core component of the MES Empower staff experience service). The application has been designed in combination with hospital staff to gauge mood, unlock frustrations, develop local leadership and provide a heat map for the hospital. Unlocking real-time staff frustration to improving care of patients is the driving force behind the product’s ethos.
