Charlotte Aston

Charlotte Aston is the current National Director - In hospital transformation - UEC, leading on work programmes that align to our acute hospital providers, supporting improved flow and right care in the right care settings for our patients.

Charlotte started her career as an NHS graduate within Human Resources, quickly realising she wanted to work closer to the patient, she left part way through the scheme to take up an operational post. Since then, Charlotte has worked across multiple acute providers with a focus on urgent and emergency care although she has also managed a range of surgical and diagnostic services. Career success has been recognised with numerous national awards in secondary care redesign and improvement and Charlotte credits this success to the amazing NHS staff she has been fortunate to work with over the years and a values base that always puts the patient first.

After a brief period with the National Emergency Care Intensive Support Team, Charlotte then joined the Midlands and East Region to lead on UEC Performance and Improvement before transitioning into the role of Regional Head of UEC for the Midlands.  The transition to operating across numerous healthcare systems all with their unique challenges and similarities, helped Charlotte to develop the wider skills and knowledge base that she hopes will support her success within the national office.