Charlotte John

Charlotte leads HIC’s blended team of specialists and works with clients in the NHS, suppliers, and research facilities, to help understand their barriers and challenges and identify new solutions and opportunities.

Charlotte has over 30 years’ experience in the healthcare sector, including at an NHS trust, the Human Tissue Authority, and a Shared Care Records supplier.

Charlotte is passionate about creating meaningful user-centred solutions that cater to the needs of both NHS frontline staff and patients, improving both clinical and patient pathways.

She aims to identify how to facilitate change and pinpoint the essential benefits necessary for the successful adoption and widespread integration of new technology.

An advocate for workplace wellness, Charlotte also actively promotes the normalisation of meditation and aims to create environments that foster wellbeing, resilience, and inclusive leadership.