Fay Lane

Fay Lane is Senior Estates and Facilities Workforce Manager at NHS England, leading innovative programmes focused on attraction and retention strategies. Her expertise encompasses skills and competency frameworks, leadership development, and pay and rewards—all essential for aligning Estates and Facilities Management (EFM) with the NHS Long-Term Workforce Plan.

With over 14 years of experience in organisational and educational policy and reform, Fay is passionate about workforce solutions that equip estates staff with the necessary skills to meet future service delivery challenges while supporting their personal achievements.

In her current role, which she assumed in 2024, Fay provides specialist capacity-building expertise to ensure a fit-for-purpose estates and facilities workforce. She maximizes opportunities to work differently, addressing key workforce issues and identifying opportunities for transformation to meet the demands of future service delivery.