Lisa is a registered nurse by profession, having started her career over 20 years ago in the acute sector. She spent a number of years working in community care, before moving on to the national Emergency Care Intensive Support Team (ECIST).
Lisa has supported some of the most challenged urgent and emergency care systems in England, driving the delivery of patient flow enhancements that lead to safer, faster and improved care for patients. With an extensive background in community health and social care, Lisa became synonymous with Discharge to Assess pathways and more notably as the creator of the nationally recognised Medway Home First Model. She has worked closely with front line teams, senior managers and executive boards to reduce variation in care delivery, in order to increase system resilience.