Vicky Ruszala is a specialist pharmacist in cardiology and heart failure at North Bristol NHS Trust. She works in a specialist capacity, trying to improve inpatient experience for those with heart failure, diabetes and renal disease and reducing errors in multi-morbidity care. She is currently leading on improving holistic CVRM care in primary care and taking part in the redesign of the BNSSG Heart Failure Integrated pathway. She also has 12 years of experience working in diabetes and has completed secondments across multiple primary and secondary care providers, contributing to strategic changes in the management of diabetes.