2nd Virtual Patient Flow Congress: The Urgent & Emergency Care of the Future

Patient Flow & Care Coordination

10:30 am
24 Sep, 2020
Virtual Event: GoTo

2nd Virtual Patient Flow Congress: The Urgent & Emergency Care of the Future

Patient Flow & Care Coordination

10:30 am
24 Sep, 2020
Virtual Event: GoTo

2nd Virtual Patient Flow Congress: The Urgent & Emergency Care of the Future

In September 2020 Convenzis will be hosting the 2nd Virtual Patient Flow Congress on the Convenzis App.

Increasing numbers of people are getting the health care help they need by phone or online without having to spend time in A&E or call an ambulance.

The NHS 111 urgent care advice line has saved over 12 million unnecessary A&E visits, new figures from NHS England and Improvement have revealed.

This is a great achievement and a step in the right direction to help manage the demand that A&E departments are facing nationally, but there is a long way to go to ensure sustainability for emergency departments.

NHS England is taking this matter seriously and is currently testing new rapid care measures for patients with the most urgent mental health and physical health needs,

NHS doctors and nurses are also using Skype to help older people get faster care, reduce avoidable ambulance callouts and help people stay out of the hospital. The on-call Skype NHS team takes around 8,000 calls a year from wardens working in sheltered accommodation, care home staff and community teams looking for expert support for their residents.

Research has identified 8 potential areas of improvement that can further help reduce the demand faced by emergency departments:

  • Improved access to information on the services available for patients
  • Fragmentation of services and clarity of pathways
  • Improved patient discharge processes
  • Discharged Support
  • Increased access to primary care was highlighted as an area that required change. Clinicians engaged highlighted the
  • Strengthen primary care to deliver care closer to home and reduce activity within unplanned care settings

On the 24th of September 2020 we will host our 2nd Virtual Patient Flow Congress on the Convenzis App between 10:30 am and 15:00 pm, this event will provide delegates with an opportunity to join the debate on unplanned and emergency care services,

Our “Future of Emergency Care” Panel Discussion will be a chance to listen learn and engage with some of the most forward-thinking and innovative healthcare professionals in the UK, and we will take a look at some of the key pilots and strategies being implemented across the UK to help drive sustainability throughout our A&E departments

We will host 6 highly reputable and well-recognised guest speakers & a hand full of innovative commercial sector solution providers that will be on hand to talk you through the most cutting-edge technology and services that are helping reshape the unplanned care sector.

We are advising ALL attendees to attend the event via personal laptop or mobile device (Non-NHS Device)

We have noticed that NHS Devices are making it more difficult to view event content.

To maximise the chances of viewing content:

  • Attend via a NON-NHS Device
  • Attend the event via the Convenzis APP (where possible)
  • Connect via your personal WI-FI (NON-NHS)
  • Attend the online platform via the google chrome web browser

2nd Virtual Patient Flow Congress: The Urgent & Emergency Care of the Future

Research sources for 2nd Virtual Patient Flow Congress: The Urgent & Emergency Care of the Future: NHS England, Health Education England, The health foundation & The Kings Fund

Who will Attend

  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Consultants in Emergency Medicine
  • Deputy Directors
  • Directors of Delivery
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • General Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
  • Operations Directors/Heads/Managers
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers

 

Speakers

Dr Daniel Rose

Everlight Radiology

UK Medical Director

Dr Mark Harmon

eConsult

Chief Brand & Strategy Officer

Kenny Kyles

NHS Tayside

Health & Business Intelligence Team Manager

Krista Burslam

eConsult

Clinical Director for Urgent Care

Lesley Bainbridge

Home Group

Lindsay Courtney

Home Group

Strategic Lead Service Design

Professor Maureen Baker CBE

Chair

PRSB

Radhika Rangaraju

Softcat Plc

Chief Strategist – Public Sector

Stuart Hosking-Durn

University Hospitals of Morecambe Bay NHS Foundation Trust

Head of Central Operations

Victoria Smith

Jamf

EMEA Healthcare Lead

Sponsors & Partners

The programme

10:35

Registration & Networking

10:40

Ambulance Handover to Emergency Care Standard V1.0

Professor Maureen Baker CBE
PRSB
Chair
Emergency care needs fast, effective sharing of information. When clinicians have access to the information they need, they can better ensure safe and high-quality care for patients. To facilitate this, The Professional Record Standards Body (PRSB) has developed a standard for the information that is shared when care is transferred from ambulances to emergency departments.

11:00

Lessons from telemedicine’s frontline. How tailored teleradiology can support and enhance emergency patient pathways.

Dr Daniel Rose
UK Medical Director
Everlight Radiology
After over four years as the leading clinician within the UK’s fastest-growing teleradiology service, Dr Dan Rose shares the proven steps NHS trusts can take to realise the full potential of their teleradiology partners. He discusses the different ways in which trusts have partnered with Everlight to achieve tangible improvements in patient outcomes and looks ahead to further opportunities for innovation as the clinical landscape changes.

11:20

eTriage: Creating efficiency with digital triage and check-in

Dr Mark Harmon
Chief Brand & Strategy Officer
eConsult
Krista Burslam
Clinical Director for Urgent Care
eConsult
Urgent and Emergency care is under immense pressure, but technology can help. eTriage, live in multiple UK departments has reduced time to initial assessment, time to treatment and eradicated patient queues at reception. Digital triage, ECDS data and check-in in under 4 minutes so patients can be seen in 15.

11:40

Networking and Panel Discussions

12:10

Bookings and Referrals in NHS

Radhika Rangaraju
Chief Strategist – Public Sector
Softcat Plc
“Bookings and Referrals in NHS”

12:30

The three Rs – supporting people to move back into their own home

Lindsay Courtney
Strategic Lead Service Design
Home Group
Lesley Bainbridge
Home Group
Reablement, rehabilitation and recuperation Our session will give practical examples of how we work with health and social care organisations to provide additional capacity for acute providers, to improve their patient flow management. We will explain how we are working in partnership to prevent hospital admissions, provide community-based care and prevent hospital readmissions. Our panel will consist of members of our central clinical team who are leading on this work.

12:50

Networking and Panel Discussions

13:20

Implementation manager, strategic commissioning’ in the Learning Disabilities and Autism Programme

Gabriella Lake Walker (Confirmed) Implementation manager, strategic commissioning’ in the Learning Disabilities and Autism Programme Providing better and more personalized support for people with complex needs This session will focus on the in-patient journey and how providing better treatment and access at this stage will help patient flow and discharge speeds

13:40

Removing Isolation by Connecting Patients to their Families

Victoria Smith
EMEA Healthcare Lead
Jamf
As Hospitals across the country restrict visitation across most wards, patient isolation is becoming a challenge. Learn how Jamf is enabling Patients to connect with their loved ones whilst saving time & PPE by removing the heavy lift of set up, management and security challenges for teams within the NHS.

14:00

Panel and Roundtable Discussions

14:30

Managing Patient flow with Decision Ready Data

Case Study Kenneth Kyles (Confirmed) HBI Information Manager at NHS Tayside Managing Patient flow with Decision Ready Data A look at how NHS Tayside use a comprehensive analytics suite and decision ready data to enhance patient journeys. Using a combination of real-time data, predictive analytics and automated report distribution, NHS Tayside have been able to get the right information in to the right hands at the right time. This has enabled improvements within patient flow, supports clinicians in patient centred decisions and enhances collaborative discussions and decision making between health and social care colleagues. Whilst also supporting services and management with the information they need to create and enhance processes in the unique and challenging circumstances of 2020.

14:50

Trust’s award-winning Analytical Command Centre adopted by seven NHS organisations in London

Stuart Hosking-Durn
Head of Central Operations
University Hospitals of Morecambe Bay NHS Foundation Trust
In November 2019, we hosted Stuart at our in-person Patient Flow congress, Stuart talked us through the trusts development and implementation of a patient flow command center, since then, the system has been rolled out across 7 NHS trusts, hear first hand how this impressive example of rapid tech scale-up was achieved.

15:10

Prize Give Away & Close of Day

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