Integrated Care, Patient Flow & Workforce

CHCFuture 2027: The NHS Continuing Healthcare Conference

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Start
08:30 am
Finish
17:00 pm
Date
01 Jul, 2027
Location
etc.venues, Prospero House, 241 Borough High St, London, SE1 1GA Plan your visit
CHCFuture 2027: The NHS Continuing Healthcare Conference

CHCFuture 2027: The NHS Continuing Healthcare Conference

A Strategic Summit on delivering safe, person-centred care for adults with complex, ongoing health needs across the NHS

All Convenzis Events Provide 8 CPD Points Per Delegate.

Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher.

 

Sponsors & Partners

Current Landscape

NHS Continuing Healthcare (CHC) is a critical part of delivering safe, person-centred care for adults with complex, ongoing health needs. As the NHS face increasing pressure to improve consistency, strengthen accountability, modernise administrative processes and deliver timely eligibility decisions, the priority is to develop the practical capability needed to translate national guidance into effective local delivery.

Aligned with wider NHS priorities for integrated neighbourhood care, digital transformation, workforce development and a shift towards community-based services, CHCFuture 2027 will focus on the operational skills required to improve CHC pathways. Delegates will explore how to reduce unwarranted variation, meet statutory responsibilities, manage complex discharge decisions and give eligible individuals greater choice and control over their care.

Summit Focus

CHCFuture 2027 has been designed as a learning-led event focused on developing practical approaches to applying the National Framework for NHS Continuing Healthcare, strengthening decision-making and improving performance across the full CHC pathway.

Through hands-on Skill Clinics, Lessons Learned Sessions and peer-led discussions, participants will examine how to manage eligibility assessments, coordinate multidisciplinary teams, redesign administrative workflows and improve collaboration between hospitals, community services and ICBs.

This year’s event is structured around clear outcomes.

Delegates will leave understanding:

  • National Framework & eligibility consistency: Applying CHC guidance consistently to reduce unwarranted variation and strengthen statutory compliance.
  • CHC pathway performance & Fast Track delivery: Meeting the 28-day decision-making timeline and implementing the 48-hour Fast Track pathway effectively.
  • Digital transformation & workflow redesign: Modernising CHC administration, eliminating paper-based processes and strengthening data management and accountability.
  • Discharge coordination & community-based care: Aligning CHC assessments with hospital discharge and community services to support timely decisions in the right care setting.
  • Multidisciplinary collaboration & complex case management: Strengthening partnership working across ICBs, NHS providers, local authorities and community teams.
  • Personal Health Budgets & person-centred care: Expanding choice and control through Personal Health Budgets, direct payments and effective care planning, supported by measurable improvements in service quality.

 

Why Attend?

  • Earn 8 CPD Points
  • Build practical confidence in applying CHC guidance and managing complex eligibility and care-planning decisions.
  • Access useful frameworks, checklists and tools for pathway improvement, governance, digital transformation and performance monitoring.
  • Learn from peers tackling similar operational challenges across ICBs, NHS providers and community services.
  • Develop practical approaches to improving discharge coordination, reducing delays and supporting person-centred care.
  • Leave with actionable improvement plans and resources that can be adapted to local CHC processes and service priorities.

 

Who Would Benefit?

This summit is ideal for ICB Continuing Healthcare leads, CHC service managers, eligibility and assessment teams, NHS commissioning professionals, clinical leads, nurses, allied health professionals and multidisciplinary practitioners involved in complex care planning and discharge coordination. It will also benefit NHS operational managers, hospital discharge teams, community health leaders, integrated neighbourhood teams, local authority social care professionals, Personal Health Budget leads and digital transformation specialists seeking practical insight into improving CHC pathways, strengthening compliance and delivering more consistent, person-centred care.

Suppliers, technology partners and organisations supporting NHS commissioning, assessment and care delivery will gain a clearer understanding of the operational challenges, workforce capabilities and implementation priorities shaping the future of NHS Continuing Healthcare.

Relevance for Sponsors & Partners

CHCFuture 2027 offers suppliers, technology providers and strategic partners an opportunity to engage with NHS professionals responsible for CHC commissioning, assessment, care planning and service improvement. As ICBs and NHS providers work to improve pathway efficiency, strengthen compliance and modernise service delivery, demand is growing for practical solutions that reduce administrative burden, improve decision-making and support person-centred care.

The event is particularly relevant to organisations providing:

  • Digital platforms & automation: CHC case management, digital assessments and automated workflows.
  • Data & analytics: Performance dashboards, reporting tools and compliance monitoring.
  • AI & interoperability: Intelligent document processing, decision support and secure information sharing across health and social care.
  • Workforce & training: E-learning, CPD and competency development solutions.
  • Patient engagement & care planning: Personal Health Budget management and tools that support individual choice and control.
  • Pathway improvement & infrastructure: Discharge coordination, process redesign, cloud systems, cyber security and implementation support.

 

For sponsors and partners, CHCFuture 2027 provides a focused platform to showcase solutions, build relationships with CHC decision-makers and understand the operational challenges shaping the sector. Organisations that can demonstrate measurable improvements in efficiency, compliance, collaboration and patient experience will be well placed to contribute to the future of NHS Continuing Healthcare.

Your Pass Includes....

  • This conference is CPD accredited. Attendees will be eligible to gain 8 CPD points upon completion of the event.
  • Access to a leading conference speaker programme
  • Interactive Q&A sessions
  • Leadership Lessons from the Front Line
  • Cross-sector best practice
  • Meet the supplier opportunities
  • Hot breakfast & Lunch included

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

Register your place

Convenzis events

Conference Speakers

James
Crowe

Independent Chair for CHC

NHS Wales

Read biography

The programme

08:30

Registration & Networking

Registration - Open from 8:30 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!

08:35

Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher. The draw will take place at the end of the final presentation.

09:30

Chair Opening Address

Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher. The draw will take place at the end of the final presentation.

Confirmed
09:40

Keynote Presentation

Keynote Presentation

10:00

Panel Discussion

Panel Discussion

10:30

Main Sponsor

Main Sponsor

10:50

Morning Break

Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.

11:50

Chair Morning Reflection

Chair Morning Reflection

Confirmed
11:55

Case Study - IEG4

Case Study - IEG4

IEG4 - Enabling a Digital Society. IEG4’s unified suite of products is proven to optimise service and care delivery, increase productivity and provide transparency. Our digital solution for the end-to-end management of Continuing Healthcare includes stages for referral, consent and DST, and with Fastrack functionality, notifications are automated, and the process is streamlined and efficient.

The solution mirrors the NHSE National Framework and includes workflows to manage patients, care, and payments for all aspects of NHS CHC, including NHS Funded Nursing Care, Mental Health, and Children’s CHC.

Our portfolio of digital solutions delivers significant results and supports the public sector in responding to the changes and challenges that it faces. Putting #PatientsFirst.

12:15

Case Study

Case Study

12:35

Leadership Lessons from the Front Line

Leadership Lessons from the Front Line

12:55

Case Study

Case Study

13:15

Lunch and Networking

Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.

14:00

Chair Afternoon Address

Chair Afternoon Address

Confirmed
14:05

Case Study

Case Study

14:25

Keynote Presentation

Keynote Presentation

14:45

Case Study

Case Study

15:05

Panel Discussion

Panel Discussion

15:30

The conference chair will now announce the winner of our conference prize draw. Thank you to everyone who visited all stands and scanned their lanyard to enter.

15:35

Tea, Coffee & Networking

Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.

17:00

End of Day

Every attendee makes a difference. We’ll donate one tree for every delegate attending the conference to our partners over at Play it Green and £1 to our Charity of the Year, Stockport Without Abuse.

Book your tickets

Book your tickets

Charity, Not for Profit and University (In-Person)
£203.99 excl VAT
Limited places
0
Private Sector (In-Person)
£500.00 excl VAT
Limited places
0
Free NHS Ticket
£0.00 No VAT
Limited places
0

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