EBO is an international AI and automation expert enabling NHS Trusts to engage their patients at scale, improving productivity and delivering better patient outcomes. With 10 million automated conversations handled by our AI-supported Virtual Assistants, EBO is at the forefront of healthtech innovation. This figure is growing by an average of 20,000 personalised conversations per day, adding rich data and greater insight.

By converting forms into natural, automated conversations, EBO provides a more accessible, engaging and efficient way for patients to complete admin needed. Examples of patient-facing processes we are already automating in the NHS:

- Appointment booking
- Patient completed forms including Assessments, PROMS and e-Consent
- Waiting list validation
- e-Referral

Across 11 countries, our global team is comprised of data scientists, productivity consultants and clinical experts all sharing a common purpose around:

- Empowering patient control
- Reducing health inequalities
- Prioritising clinical need
- Providing real world data to assist with future planning

abpco 2021
Manchester Bee
CPD Member
Living Wage Member
Good Employment - Sponsor
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Armed Forces Covenant
Tech UK
Ban The Box
Faculty of Clinical Informatics
Stockport County
Convenzis Healthcare Event testimonials

What our clients say about us

It was great to join the Convenzis team again for the patient flow event. As always, the team were incredibly accommodating and happy to help. The quality of attendees is always of a high standard and relevant to the patient flow and to us also. We continue to have great discussions and footfall around our stand with no need to try and encourage people to come and see us. Really positive event for us and we look forward to working with Convenzis in the future.

Catalyst BI -

My colleague and I presented at the NHS workforce conference 2023, 19 September. The support and guidance we received from the Convenzis team in the run up to our presentation slot was great, well timed and perfectly pitched. The event itself, again was expertly organised. The conference was well Chaired by Sean, who was very engaging. As an audience member as well as a panel member, I would definitely work with the Convenzis team again.


Covenzis delivered an excellent meeting like always - a hubbub of activity focused on future developments within NHS pathology laboratories

Source LDPath -

Working with Convenzis is a stress-free and a rewarding experience, with fantastic engagement from a highly targeted and relevant audience


I worked with Convenzis, primarily Dan, for the first time this year, putting together a bespoke online event for IBM. He has always been so responsive and accommodating. The team always remained professional and helpful – despite the many demands from our side! They were very keen for us to maximise on the investment and revisit those attendees who had not committed to follow ups.
It was an absolute pleasure doing business with Convenzis and I know there will be more opportunities next year. Looking forward to it!