17th NHS Patient Flow Conference: Improving NHS Pathways

Patient Flow & Care Coordination

08:30 am
03 Jul, 2025
15Hatfields Conference Centre, London SE1 8DJ

17th NHS Patient Flow Conference: Improving NHS Pathways

Patient Flow & Care Coordination

08:30 am
03 Jul, 2025
15Hatfields Conference Centre, London SE1 8DJ

Current Landscape

The NHS Patient Flow Conference will address the growing challenges facing healthcare delivery, as highlighted by the Lord Darzi Review. Despite a significant increase in the number of nurses—35% more working with adults and 75% more with children over the past 15 years—the pace of appointments, surgeries and procedures has not kept up, resulting in declining productivity. Key factors contributing to this issue include disrupted patient flow through hospitals, a severe capital shortage and a strained social care system. Currently, 13% of NHS beds are occupied by patients awaiting social care or alternative settings, which has led to a 7% reduction in outpatient appointments, 12% less surgical activity and 18% fewer emergency medicine interventions. This conference will explore these challenges and propose solutions to improve patient flow and overall healthcare efficiency.

Importance and timeliness of the event

The NHS Patient Flow Conference comes at a crucial time, as the healthcare system grapples with unprecedented pressure on its resources. The increasing demand for services, combined with rising workforce challenges and a faltering social care system, has highlighted the urgent need for systemic change. The conference offers a timely opportunity for healthcare professionals, policymakers and experts to come together and address the root causes of patient flow inefficiencies that are severely impacting NHS productivity. With patient care increasingly compromised by delays and bottlenecks, it is vital to explore innovative solutions that can improve hospital operations, ensure better patient outcomes and support the sustainability of the NHS in the face of these ongoing challenges. The conference's discussions and recommendations will be key to shaping the future of NHS care delivery.

Key content streams:

  • Optimising Patient Flow Across Healthcare Settings: Strategies to improve patient movement through hospitals, addressing bottlenecks and ensuring timely admissions, treatments and discharges.
  • Addressing the Impact of Social Care Delays: Exploring the critical issue of NHS bed occupancy by patients awaiting social care and the integration of health and social care services to improve discharge pathways.
  • Capital Investment and Infrastructure Needs: Examining the urgent need for investment in NHS facilities and technology to support efficient patient flow and improve healthcare delivery.
  • Data and Technology Solutions for Improving Efficiency: The role of digital tools, data analytics and AI in streamlining patient flow, optimising resources and enhancing decision-making within the NHS.
  • Demand and Capacity Planning: Balancing patient demand with healthcare resources, focusing on forecasting needs, optimising bed management, staff allocation and leveraging data-driven tools and technology to address fluctuating patient volumes.

Why attend

The Patient Flow Conference provides an indispensable opportunity for healthcare professionals to actively participate in revolutionising patient flow within the NHS.

Register now to be a part of this vital dialogue, driving transformative changes within the NHS and advocating for streamlined patient care and optimised resource utilisation.

Who will Attend

  • Chief Executives
  • Chief Information Officers
  • Chief Medical Officers
  • Chief Operating Officers
  • Clinical Directors/Heads/Managers/Leads
  • Commissioning Directors/Heads/Managers
  • Consultants in Emergency Medicine
  • Deputy Directors
  • Directors of Delivery
  • Directors of Performance and Improvement
  • Emergency Care Directors/Heads/Managers
  • General Managers
  • IT Directors/Heads/Managers
  • Medical Directors
  • Operating Heads/Managers
  • Operations Directors/Heads/Managers
  • Programme Directors/Heads/Managers
  • Service Directors/Heads/Managers
  • Strategic Planning Directors/Heads/Managers
  • Transformation Directors/Heads/Managers
  • Urgent Care Directors/Heads/Managers

Sponsors & Partners

The programme

08:30

Registration & Networking

Registration & Networking

09:30

Chair Opening Address - Chris Morrow-Frost, National Clinical Advisor to Secondary Care, NHS England (Confirmed)

Chris Morrow-Frost
National Clinical Advisor to Secondary Care
NHS England

Chair Opening Address - Chris Morrow-Frost, National Clinical Advisor to Secondary Care, NHS England (Confirmed)

09:40

Keynote Presentation - Elizabeth Rutherford, Deputy Director (Admitted Pathways), NHS England (Invited)

Enhancing Patient Flow: Strategies for Efficient Care Transitions in Healthcare Settings

This presentation will focus on strategies to enhance patient flow across healthcare settings, with an emphasis on improving the movement of patients through hospitals. Key topics will include identifying and addressing common bottlenecks that hinder efficient patient care, as well as implementing practices to streamline admissions, treatments, and discharges. The session will highlight tools and methodologies for ensuring timely patient transitions, ultimately supporting better outcomes for both patients and healthcare providers.

10:00

Optimising Demand and Capacity: Strategies for Effective Patient Flow Management Panel Discussion

Andrew Stradling
Chief Medical Officer
NHS LPP, HCSA
Sai Khunpha (Keith)
Senior Analytical Lead, Clinical Analytics and Reducing Variation Team
NHS England

This panel discussion will focus on the challenges and strategies related to balancing patient demand with healthcare resources. Experts will explore how hospitals can better forecast patient needs, optimise bed management and allocate staff effectively to reduce wait times and improve patient outcomes. The discussion will also cover the integration of data-driven tools, technological innovations and collaborative approaches to ensure that capacity aligns with fluctuating patient volumes, particularly during peak periods.

Panellists:

  • Andrew Stradling, Chief Medical Officer, NHS LPP, HCSA (Confirmed)
  • Yasmina Gainer, Head of Financial Planning and Costing at George Eliot Hospital NHS Trust (Invited)
  • Sai Khunpha (Keith), Senior Analytical Lead, Clinical Analytics and Reducing Variation Team, NHS England (Confirmed)
  • Jo Beer, Chief Operating Officer at University Hospitals Plymouth NHS Trust (Invited)

10:30

Main Sponsor

Main Sponsor

10:50

Morning Break & Networking

Morning Break & Networking

11:50

Chair Morning Reflection - Chris Morrow-Frost, National Clinical Advisor to Secondary Care, NHS England (Confirmed)

Chris Morrow-Frost
National Clinical Advisor to Secondary Care
NHS England

Chair Morning Reflection - Chris Morrow-Frost, National Clinical Advisor to Secondary Care, NHS England (Confirmed)

11:55

Case Study - Enovation

Case Study - Enovation

12:15

Case Study

Case Study

12:35

Fireside Interview - Dr Mark Simmonds, Deputy Medical Director at NUH (Invited)

Breaking the Bottleneck: Addressing Social Care Delays to Improve NHS Patient Flow

This fireside interview at the NHS Patient Flow Conference will delve into the pressing issue of social care delays and their impact on NHS bed occupancy. With many patients unable to be discharged due to the unavailability of social care, hospitals face increased pressure on bed capacity and patient flow. The discussion will explore strategies for integrating health and social care services, aiming to streamline discharge pathways and improve collaboration between sectors. By addressing these challenges, the session will highlight opportunities to reduce bed occupancy rates, enhance patient outcomes and alleviate strain on NHS resources.

12:55

Case Study

Case Study

13:15

Lunch & Networking

Lunch & Networking

14:00

Chair Afternoon Address - Chris Morrow-Frost, National Clinical Advisor to Secondary Care, NHS England (Confirmed)

Chris Morrow-Frost
National Clinical Advisor to Secondary Care
NHS England

Chair Afternoon Address - Chris Morrow-Frost, National Clinical Advisor to Secondary Care, NHS England (Confirmed)

14:05

Case Study

Case Study

14:25

Keynote Presentation - Carolyn Botfield, Director of System Improvement & Infrastructure, NHS North East London ICB (Invited)

Investing in the Future: Enhancing NHS Infrastructure and Technology for Optimised Patient Flow

This presentation will address the critical need for capital investment and infrastructure upgrades within the NHS to enhance patient flow and improve healthcare delivery. It will explore the urgent necessity for modernised facilities and advanced technology to manage patient transitions more effectively, reduce bottlenecks and optimise the use of healthcare resources. By examining current infrastructure challenges, the presentation will highlight how targeted investments in both physical spaces and digital systems can streamline operations, improve patient outcomes and support a more resilient, responsive healthcare system.

14:45

Case Study

Case Study

15:05

Leveraging Data and Technology: Innovating Patient Flow Efficiency with AI and Analytics Panel Discussion

Carl Money (He/Him)
Leeds and York Partnership NHS Foundation Trust

This panel discussion will focus on the transformative role of data and technology in improving patient flow within the NHS. Experts will explore how digital tools, data analytics and artificial intelligence (AI) can be leveraged to streamline processes, optimise resource allocation and enhance decision-making. By integrating these technologies, the panel will discuss how to reduce delays, improve efficiency and ultimately provide better patient outcomes across the healthcare system.

Panellists:

  • Andi Orlowski, Director, Health Economics Unit (Invited)
  • Rob Shaw, Assistant Director (Modelling & System Analytics), NHS England (Invited)
  • Carl Money, Leeds and York Partnership NHS Foundation Trust (Confirmed)
  • Alison Clements, Head of operations patient flow & EPRR, UCLH NHS Foundation Trust (Invited)

15:35

Hot Buffet Food & Drinks

Hot Buffet Food & Drinks

17:00

End of Day

End of Day

Convenzisvents

Your Pass Includes....

  • Access to a leading conference speaker programme
  • Interactive Q&A sessions
  • Fireside interviews
  • Cross-sector best practice
  • Meet the supplier opportunities
  • Hot breakfast & Lunch included
  • Access to post event drinks reception and Street food

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

Register your place

Book tickets

Ticket
Price
Quantity
Charity, Not for Profit and University (In-Person)
£203.99 excl VAT
Limited places
0
Private Sector (In-Person)
£500.00 excl VAT
Limited places
0
Free NHS Ticket
£0.00 No VAT
Limited places
0

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