Registration - Open from 8:30 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!

Chair Opening Address (Confirmed)

This interview will offer an in-depth look at the financial and operational challenges in primary care and how leaders are developing pragmatic solutions and strategies for transformation. With a focus on cost pressures, workforce issues, and collaboration, the session will spotlight how integrated care boards are responding to today’s most urgent priorities.

A team of health care professionals at Kumar Medical Centre in Slough is using the new segmentation tool within the Johns Hopkins ACG® System to help ensure patients are seen at the right time, by the right health care professional for the right amount of time.

The Patient Need Groups (PNGs) tool categorises individuals based on the overall complexity of their health, considering all their diseases and conditions. The PNGs are clinically meaningful, mutually exclusive, and hierarchical, with the population divided into 11 distinct categories (PNG 1-11). By understanding the patient's health background through the PNGs, Kumar Medical Centre has integrated this tool into their triage process and redesigned their QOF process based on complexity.

Case Study - Xytal

The health service is forever evolving, it’s important to enjoy the journey of transformation and the best journeys are ones not taken alone in order to live the best experiences.

Morning Break

Chair Morning Reflection (Confirmed)

Long Term Conditions Revolution: transforming care together to improve patient care

This is a non-promotional symposium sponsored and organised by AstraZeneca, intended for UK HCPs only

Case Study - C the Signs

Discuss how C the signs have detected over 50,000 cancers, at the earliest most curable stage.

Synopsis TBC

Case Study - L&R Medical

Key Objectives:

• Improve patient outcomes
• Reduce resource burdens
• Enable self care & patient empowerment
• Standardise assessment and treatment pathways
• Achieve Financial and Operational Efficiency
• Upskill workforce
• Support data-driven care and improvement

Networking & Lunch

Chair Afternoon Address (Confirmed)

Case Study - X-on Health

Transforming access at scale: The Westongrove digital journey

Westongrove Partnership, a three-site GP practice, radically improved patient access and staff experience through a people-first digital transformation. By integrating Surgery Connect and Surgery Assist alongside their existing digital tools, the team reduced call wait times, boosted NHS App usage, and empowered staff with real-time data and simpler workflows. This session shares how co-designed systems, rapid deployment, and cultural change created a scalable, resilient access model now gaining national attention. Practice managers will gain practical, replicable insights to enhance patient satisfaction, reduce operational strain, and lead digital change, without adding complexity. A must-attend for those tackling modern access challenges.

This panel brings together leaders from various GP federations to discuss best practices that are transforming primary care delivery. In a time of increased demand, resource limitations, and workforce challenges, GP federations are emerging as essential frameworks for supporting practices, enhancing patient care, and improving operational efficiency.

Panellists will share their successes, challenges, and practical insights into collaboration, innovation, and sustainability within federated models.

Food, Drinks & Networking

End of Day