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A Strategic Summit on Navigating CHC Policy, Funding, and Delivery - All Convenzis Events Provide 8 CPD Points Per Delegate
Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher.
The NHS is facing mounting pressures in delivering Continuing Healthcare (CHC) services, driven by an ageing population, rising complexity of need, and constrained funding. Recent data shows a decline in eligibility and uptake, highlighting the challenges ICBs and providers face in ensuring equitable access while maintaining sustainability. At the same time, national policy frameworks, emphasise the need for integrated, patient-centred approaches and robust governance.
CHC remains a critical area for operational and clinical leadership, demanding practical strategies for improving assessment accuracy, streamlining funding decisions, and enhancing patient and family experience. This conference provides a forum for senior NHS leaders to share insights, explore tested approaches, and build actionable capability across health and social care systems.
Summit Focus:
The CHC conference is a premier event for sharing best practice and innovation, designed to help NHS professionals move from awareness to applied implementation. Delegates will gain hands-on frameworks, tested delivery models, and peer-derived insights on embedding safe, equitable, and sustainable CHC delivery.
Dedicated Skill Clinics provide practical sessions offering tools, checklists, and implementation templates to streamline assessments, fast-track pathways, and governance processes.
Lessons Learned Sessions deliver candid reflections from NHS leaders on real-world challenges in eligibility assessment, workforce deployment, and collaborative commissioning, highlighting course corrections and innovations that work.
This is not a showcase of what to achieve, but a skills exchange on how to achieve it, translating national ambition into measurable improvement.
This year’s event is structured around clear outcomes. Delegates will leave understanding:
Why Attend:
Who Would Benefit:
This conference is ideal for clinical, operational, and digital leaders driving NHS transformation, including ICB and ICS teams, Chief Nurses, AHP leads, CCIOs, CIOs, service managers, and transformation directors. It will also benefit community providers, GP leaders, workforce planners, and patient experience teams seeking practical guidance on delivering equitable, sustainable CHC.
Suppliers, digital partners, and academic collaborators will gain insight into implementation priorities, workforce skill gaps, and the real-world enablers shaping the next decade of NHS continuing healthcare delivery.
Relevance for Sponsors & Partners:
This conference provides a highly targeted platform for suppliers, technology providers, and partners supporting NHS Continuing Healthcare (CHC) delivery. Sponsors will be well positioned to demonstrate how their solutions enable:
Through speaking, exhibiting, and interactive sessions, partners will be able to align their solutions directly to NHS priorities around equitable access, assessment quality, operational efficiency, workforce capability, integrated care, and sustainable CHC delivery, engaging with senior decision-makers responsible for commissioning, managing, and transforming Continuing Healthcare services across ICBs, ICSs, and provider organisations.
Registration & Networking
Registration - Open from 8:20 am - Closes at 11:00 am
All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.
We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.
Thank you for your understanding, and we look forward to an insightful and productive event together!
Keynote Presentation - CHC Eligibility and Assessment: Strengthening Multidisciplinary Approaches
Session Overview:
CHC eligibility depends not on the framework itself, but on how consistently and credibly it is applied in MDTs. There is a risk, highlighted by Baroness Casey, of becoming process-driven and losing sight of the individual. What is needed is to ensure decisions remain robust, transparent, and genuinely person-centred, grounded in individuals’ lived experience.
Key Discussion Points:
Morning Skills Clinic - Workforce Development in Continuing Healthcare
Morning Skills Clinic
This interactive skills clinic will explore strategies to strengthen workforce capability within the NHS Continuing Healthcare (CHC) sector. Participants will gain practical insights into targeted training, effective recruitment, and professional development initiatives designed to enhance staff competence, confidence, and retention. Through case studies and group discussions attendees will learn how to build a resilient, skilled CHC workforce capable of delivering high-quality, person-centred care. The session will also address challenges such as workforce shortages, skill gaps, and evolving regulatory requirements, providing actionable solutions to support sustainable workforce growth.
Main Sponsor
Main Sponsor
Morning Break
Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.
Case Study - From Reactive to Predictive: The Future of All Age Continuing Care
Case Study - IEG4
Session Overview:
Focusing on the future of All Age Continuing Care, IEG4’s presentation will examine how digital transformation, data insight, automation, and emerging AI capabilities can help teams identify need earlier, streamline decision-making, reduce administrative burden, and improve visibility across the entire care journey. Attendees will hear how predictive approaches can support better planning, earlier intervention, more consistent outcomes, and improved collaboration between health, social care, providers, patients, and families. The session will also consider the practical foundations needed to get there, including clean data, connected workflows, governance, user adoption, and ethical use of technology. Rather than suggesting technology should replace professional judgement, IEG4 views innovation as an enabler: helping Continuing Care teams spend less time reacting to pressures and more time delivering timely, transparent, and sustainable care for people of all ages.
Case Study - Evondos Group
Case Study - Evondos Group
Evondos Group is a health-tech company that provides automated medication-dispensing robots designed for use in people’s homes within the community. The system ensures patients take the right medicine at the right time, supporting safe and independent medication management without the need for physical visits, while enabling remote monitoring for caregivers to improve safety, independence, and care efficiency.
Panel Interview Session - Governance, Equity, and Interoperability in Health and Social Care
Session Overview:
Join us for an open, peer-to-peer conversation on the real challenges and opportunities around governance, equity, and interoperability across health and social care interfaces. In this session, we’ll cut through the jargon and talk candidly about what’s working, what isn’t, and what it takes to embed these principles in practice. Expect honest reflections on the gaps between policy and reality, practical approaches to making data and systems talk to each other, and ways to ensure equity is not just a checkbox but a lived experience for patients and carers.
Case Study - What if AI was actually built for CHC?
Case Study - Beam
Session Overview:
Most AVT tools were built for the 10-minute GP appointment. CHC is different: multi-stage, multi-clinician, hundreds of pages of evidence, and decisions that change lives. In this session, Marta Szczot (Hampshire and Isle of Wight ICB) and Matilda Crowfoot (Beam) share what happened when they stopped trying to adapt an AVT tool and built something purpose-made instead. From a product that initially broke repeatedly under the weight of real CHC workflows, to countless hours saved per DST and an ROI methodology now shaping NHS England's national standards, this is the story of what happens when AI finally meets CHC's complexity head on.
Lunch & Networking
Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.
Case Study
Case Study
Presentation - Using data to manage flow
Session Overview:
Show how we have moved from paper trackers to managing data electronically from our database, if it isn’t on the database it hasn’t happened principle.
Case Study
Case Study
Presentation - The Mental Health Act 2025 and CHC – Risks and Opportunities (Confirmed)
Session Overview:
The new MHAct 2025/26 presents very significant opportunities and challenges across the NHS landscape. The latest revisions will present a vicarious impact upon all NHS Continuing Healthcare services across England and Wales.
Afternoon Skills Clinic - Patient and Family Experience: Achieving Measurable Improvements
Afternoon Skills Clinic
This interactive skills clinic will explore practical strategies for enhancing patient and family experiences within healthcare settings. Participants will engage in hands-on exercises and case studies designed to identify key touchpoints, gather meaningful feedback, and implement interventions that drive measurable improvements. The session will focus on translating patient and family insights into actionable change, fostering stronger relationships, and embedding a culture of continuous improvement. By the end of the clinic, attendees will leave equipped with tools and techniques to assess, monitor, and elevate the experience of patients and their families, ensuring care delivery that is compassionate, responsive, and measurable.
Tea, Coffee & Networking
Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.
End of Day
Every attendee makes a difference. We’ll donate one tree for every delegate attending the conference to our partners over at Play it Green and £1 to our Charity of the Year, Stockport Without Abuse.