Primary care, Mental Health & Long-Term Care

CHCFuture 2026: The NHS Continuing Healthcare Conference

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Start
08:30 am
Finish
17:00 pm
Date
30 Jun, 2026
Location
etc.venues, Prospero House, 241 Borough High St, London, SE1 1GA Plan your visit
CHCFuture 2026: The NHS Continuing Healthcare Conference

CHCFuture 2026: The NHS Continuing Healthcare Conference

 

FREE NHS TICKETS SOLD OUT!

If you work for the NHS and would still like to be considered for an NHS ticket, please email us at info@convenzis.co.uk. You will be added to a waiting list and we will be in touch should a place become available.

A Strategic Summit on Navigating CHC Policy, Funding, and Delivery - All Convenzis Events Provide 8 CPD Points Per Delegate

Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher.

Sponsors & Partners

The NHS is facing mounting pressures in delivering Continuing Healthcare (CHC) services, driven by an ageing population, rising complexity of need, and constrained funding. Recent data shows a decline in eligibility and uptake, highlighting the challenges ICBs and providers face in ensuring equitable access while maintaining sustainability. At the same time, national policy frameworks, emphasise the need for integrated, patient-centred approaches and robust governance.

CHC remains a critical area for operational and clinical leadership, demanding practical strategies for improving assessment accuracy, streamlining funding decisions, and enhancing patient and family experience. This conference provides a forum for senior NHS leaders to share insights, explore tested approaches, and build actionable capability across health and social care systems.

Summit Focus:

The CHC conference is a premier event for sharing best practice and innovation, designed to help NHS professionals move from awareness to applied implementation. Delegates will gain hands-on frameworks, tested delivery models, and peer-derived insights on embedding safe, equitable, and sustainable CHC delivery.

Dedicated Skill Clinics provide practical sessions offering tools, checklists, and implementation templates to streamline assessments, fast-track pathways, and governance processes.

Lessons Learned Sessions deliver candid reflections from NHS leaders on real-world challenges in eligibility assessment, workforce deployment, and collaborative commissioning, highlighting course corrections and innovations that work.

This is not a showcase of what to achieve, but a skills exchange on how to achieve it, translating national ambition into measurable improvement.

This year’s event is structured around clear outcomes. Delegates will leave understanding:

  • CHC Eligibility and Assessment: Apply robust frameworks for Continuing Healthcare (CHC) eligibility and assessment across multidisciplinary teams.
  • Operational and Digital Efficiency: Enhance operational and digital processes to optimise funding allocation and fast-track pathways.
  • Workforce Development: Strengthen workforce capability through targeted training, recruitment, and professional development in CHC.
  • Governance, Equity, and Interoperability: Embed governance, equity, and interoperability across health and social care interfaces.
  • Patient and Family Experience: Achieve measurable improvements in patient and family experience.
  • Collaborative Access and Sustainability: Implement collaborative models that increase access, efficiency, and sustainability of CHC services.

 

Why Attend:

  • Earn 8 CPD Points by attending.
  • Build professional confidence through applied, hands-on learning.
  • Access ready-to-use frameworks for eligibility assessment, fast-track pathways, and collaborative governance.
  • Hear authentic experiences from peers and leaders navigating NHS CHC challenges.
  • Leave with practical artefacts, toolkits, and action plans for local rollout.
  • Join a network of NHS leaders committed to capability-building and sustainable CHC delivery.

 

Who Would Benefit:

This conference is ideal for clinical, operational, and digital leaders driving NHS transformation, including ICB and ICS teams, Chief Nurses, AHP leads, CCIOs, CIOs, service managers, and transformation directors. It will also benefit community providers, GP leaders, workforce planners, and patient experience teams seeking practical guidance on delivering equitable, sustainable CHC.

Suppliers, digital partners, and academic collaborators will gain insight into implementation priorities, workforce skill gaps, and the real-world enablers shaping the next decade of NHS continuing healthcare delivery.

Relevance for Sponsors & Partners:

 

This conference provides a highly targeted platform for suppliers, technology providers, and partners supporting NHS Continuing Healthcare (CHC) delivery. Sponsors will be well positioned to demonstrate how their solutions enable:

 

  • ·         Digital CHC assessment, case management, and funding workflow platforms
  • ·         Data analytics, reporting, and performance management tools
  • ·         AI and automation solutions that improve assessment accuracy and operational efficiency
  • ·         Interoperability, shared records, and information-sharing platforms across health and social care
  • ·         Workforce planning, recruitment, rostering, and productivity solutions
  • ·         Learning, training, and competency development platforms for CHC teams
  • ·         Patient and family engagement, communication, and feedback tools
  • ·         Clinical systems, care coordination technologies, and pathway improvement solutions
  • ·         Consultancy, transformation, and collaborative commissioning support services

 

Through speaking, exhibiting, and interactive sessions, partners will be able to align their solutions directly to NHS priorities around equitable access, assessment quality, operational efficiency, workforce capability, integrated care, and sustainable CHC delivery, engaging with senior decision-makers responsible for commissioning, managing, and transforming Continuing Healthcare services across ICBs, ICSs, and provider organisations.

Conference Speakers

Bose
Adegbola

Independent CHC Nurse Read biography

James
Crowe

Independent Chair for CHC

NHS Wales

Read biography

Jess
McGregor

Executive Director, Adults & Health

London Borough of Camden

Read biography

Juliet
Hammond

CHC Clinical Lead

NHS Frimley Integrated Care Board (ICB)

Read biography

Juliet
Mtada

Senior Clinical Lead-Deputy Head for AACC

South West London ICB

Read biography

June
Jones

Complex Discharge Team Lead

Cambridge University Hospital NHS Trust

Read biography

Marta
Szczot

Deputy Head of Business Development

Hampshire and Isle of Wight Integrated Care Board

Read biography

Mary
Allott

CHC Team Case Manager

NHS SEL ICB Lambeth Place

Read biography

Matilda
Crowfoot

Strategic Lead - Healthcare

Beam

Read biography

Matt
Culpin

Chief Product Officer

IEG4

Read biography

Michelle
Kelly

Operations and Commissioning Programme Lead AACC

BSOL ICB

Read biography

Rachel
Hutchings

Fellow

Nuffield Trust

Read biography

Rachel
Melton

Deputy Associate Director All Age Continuing Care

Lancashire & South Cumbria Integrated Care Board

Read biography

The programme

08:20

Registration & Networking

Registration - Open from 8:20 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!

09:20

Chair Opening Address

09:30

Keynote Presentation - CHC Eligibility and Assessment: Strengthening Multidisciplinary Approaches

Session Overview:

CHC eligibility depends not on the framework itself, but on how consistently and credibly it is applied in MDTs. There is a risk, highlighted by Baroness Casey, of becoming process-driven and losing sight of the individual. What is needed is to ensure decisions remain robust, transparent, and genuinely person-centred, grounded in individuals’ lived experience.

Key Discussion Points:

  1. Variability in MDT assessments means eligibility decisions are not always applied consistently or with sufficient analytical rigour.
  2. There is a risk, as highlighted by Baroness Casey, of CHC becoming process-led rather than person-centred, weakening confidence in outcomes.
  3. Stronger system leadership is needed to ensure clear rationale, consistent thresholds, and decisions grounded in individuals’ lived experience.
Confirmed
09:50

Morning Skills Clinic - Workforce Development in Continuing Healthcare

Morning Skills Clinic

This interactive skills clinic will explore strategies to strengthen workforce capability within the NHS Continuing Healthcare (CHC) sector. Participants will gain practical insights into targeted training, effective recruitment, and professional development initiatives designed to enhance staff competence, confidence, and retention. Through case studies and group discussions attendees will learn how to build a resilient, skilled CHC workforce capable of delivering high-quality, person-centred care. The session will also address challenges such as workforce shortages, skill gaps, and evolving regulatory requirements, providing actionable solutions to support sustainable workforce growth.

Confirmed
10:30

Main Sponsor

Main Sponsor

10:50

Morning Break

Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.

11:50

Chair Morning Reflection

11:55

Case Study - From Reactive to Predictive: The Future of All Age Continuing Care

Case Study - IEG4

Session Overview:

Focusing on the future of All Age Continuing Care, IEG4’s presentation will examine how digital transformation, data insight, automation, and emerging AI capabilities can help teams identify need earlier, streamline decision-making, reduce administrative burden, and improve visibility across the entire care journey. Attendees will hear how predictive approaches can support better planning, earlier intervention, more consistent outcomes, and improved collaboration between health, social care, providers, patients, and families. The session will also consider the practical foundations needed to get there, including clean data, connected workflows, governance, user adoption, and ethical use of technology. Rather than suggesting technology should replace professional judgement, IEG4 views innovation as an enabler: helping Continuing Care teams spend less time reacting to pressures and more time delivering timely, transparent, and sustainable care for people of all ages.

Confirmed
12:15

Case Study - Evondos Group

Case Study - Evondos Group

Evondos Group is a health-tech company that provides automated medication-dispensing robots designed for use in people’s homes within the community. The system ensures patients take the right medicine at the right time, supporting safe and independent medication management without the need for physical visits, while enabling remote monitoring for caregivers to improve safety, independence, and care efficiency.

Evondos® a medicine-dispensing robot | Evondos

12:35

Panel Interview Session - Governance, Equity, and Interoperability in Health and Social Care

Session Overview:

Join us for an open, peer-to-peer conversation on the real challenges and opportunities around governance, equity, and interoperability across health and social care interfaces. In this session, we’ll cut through the jargon and talk candidly about what’s working, what isn’t, and what it takes to embed these principles in practice. Expect honest reflections on the gaps between policy and reality, practical approaches to making data and systems talk to each other, and ways to ensure equity is not just a checkbox but a lived experience for patients and carers.

Confirmed
12:55

Case Study - What if AI was actually built for CHC?

Case Study - Beam

Session Overview:

Most AVT tools were built for the 10-minute GP appointment. CHC is different: multi-stage, multi-clinician, hundreds of pages of evidence, and decisions that change lives. In this session, Marta Szczot (Hampshire and Isle of Wight ICB) and Matilda Crowfoot (Beam) share what happened when they stopped trying to adapt an AVT tool and built something purpose-made instead. From a product that initially broke repeatedly under the weight of real CHC workflows, to countless hours saved per DST and an ROI methodology now shaping NHS England's national standards, this is the story of what happens when AI finally meets CHC's complexity head on.

Confirmed
13:15

Lunch & Networking

Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.

14:00

Chair Afternoon Address

14:05

Case Study

Case Study

14:25

Presentation - Using data to manage flow

Session Overview:

Show how we have moved from paper trackers to managing data electronically from our database, if it isn’t on the database it hasn’t happened principle.

Confirmed
14:45

Case Study

Case Study

15:05

Presentation - The Mental Health Act 2025 and CHC – Risks and Opportunities (Confirmed)

Session Overview:

The new MHAct 2025/26 presents very significant opportunities and challenges across the NHS landscape. The latest revisions will present a vicarious impact upon all NHS Continuing Healthcare services across England and Wales.

Confirmed
15:25

Afternoon Skills Clinic - Patient and Family Experience: Achieving Measurable Improvements

Afternoon Skills Clinic

This interactive skills clinic will explore practical strategies for enhancing patient and family experiences within healthcare settings. Participants will engage in hands-on exercises and case studies designed to identify key touchpoints, gather meaningful feedback, and implement interventions that drive measurable improvements. The session will focus on translating patient and family insights into actionable change, fostering stronger relationships, and embedding a culture of continuous improvement. By the end of the clinic, attendees will leave equipped with tools and techniques to assess, monitor, and elevate the experience of patients and their families, ensuring care delivery that is compassionate, responsive, and measurable.

Confirmed
15:55

Take part in our conference prize draw by visiting all stands and scanning your lanyard at each for a chance to win £100 voucher.

16:00

Tea, Coffee & Networking

Got a great question? Ask it during the session for a chance to win a voucher for the best audience question.

17:00

End of Day

Every attendee makes a difference. We’ll donate one tree for every delegate attending the conference to our partners over at Play it Green and £1 to our Charity of the Year, Stockport Without Abuse.

Book your tickets

Book your tickets

Charity, Not for Profit and University (In-Person)
£203.99 excl VAT
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Private Sector (In-Person)
£500.00 excl VAT
Limited places
0

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