NHS services in the UK are currently facing some of their biggest challenges to date, driven by unprecedented demand for services; some of the longest-ever waiting times for appointments, diagnosis and treatment; and increasing workforce shortages. This event will discuss ways that we can use personalised care approaches to tackle some of these challenges.
Personalised care was a key part of the NHS Long Term Plan published in 2019, and since then has remained a consistent feature in NHS policies, such as the Major Conditions strategy and the Long-Term Workforce Plan. Personalised care has been shown to increase patient satisfaction with the quality of care they receive and increase staff satisfaction with the quality of care they provide. For patients, this often means less need for a GP appointment or emergency department support. For staff, this means an increase in retention in post.
This event will provide a platform for stakeholders to explore how personalised care achieves these dual outcomes, and to discuss ways to implement personalised care approaches within their services.
Whilst there has been a lot of work done to date to embed personalised care, this work is not complete. We need to look to the future, how we are to measure personalised care, and the most appropriate way to do so. We need to explore lived experience and embrace the complexity of personalised care and approaches to understand this.
Looking to the future and the digital landscape poses the question of how we align personalised care and digital health. With so many new and emerging areas we aim to provide discussion and identify opportunities for the future.
Key Content Streams
Exploring Personalised Care:
- Keynote Presentation: An overview of what personalised care is, why it is important and the future of personalised care.
- Case Study: Presenting real-world examples of showcasing Personalised Care in clinical practice.
Measuring outcomes in Personalised Care:
- A discussion considering how we measure personalised care and what we mean by success.
Fireside Interview - Lived Experience of Personalised Care:
- Conversation between a person with lived experience, who is also a healthcare professional to consider personalised care in practice and the future.
- Links to the importance of integration of services.
Role of Technology and Innovation in Personalised Care:
- A panel discussion involving digital leaders on how digital can influence personalised care
Who will attend this event:
- Doctors from all clinical specialities, including GP’s
- Allied Health Professionals
- Personalised care roles
- Practice Managers / Primary Care Network leads
