NHS services in the UK are currently facing some of their biggest challenges to date, driven by unprecedented demand for services; some of the longest ever waiting times for appointments, diagnosis and treatment; and increasing workforce shortages. This event will discuss ways that we can use personalised care approaches to tackle some of these challenges.
Personalised care was a key part of the NHS Long Term Plan published in 2019, and since then has remained a consistent feature in NHS policies, such as the Major Conditions strategy and the Long-Term Workforce Plan. Personalised care has been shown to increase patient satisfaction with the quality of care they receive and increase staff satisfaction in the quality of care they provide. For patients, this often means less need for a GP appointment or emergency department support. For staff this means an increase in retention in post.
This event will provide a platform for stakeholders to explore how personalised care achieves these dual outcomes, and to discuss ways to implement personalised care approaches within their services.
Whilst there has been a lot of work done to date to embed personalised care, this work is not complete. We need to look to the future, how we are to measure personalised care, and the most appropriate way to do so. We need to explore lived experience and to embrace the complexity of personalised care and approaches to understand this.
Looking to the future and the digital landscape poses the question how we align personalised care and digital health. With so many new and emerging areas we aim to provide discussion and identify opportunities for the future.
Key Content Streams
Exploring the 6 key components of Personalised Care:
- Keynote Presentation: An overview of what personalised care is, why it is important, and how we can focus upon it.
- Case Study: Presenting real-world examples of showcasing improvements in efficiency and patient outcomes because of Personalised Care.
Measuring outcomes in Personalised Care:
- Panel discussion: PROMs and PREMs vs Lived Experience
Personal Health Budgets and Integrated Personal Health Budgets:
- Keynote Presentation: An overview of what personal health budgets are, what they can cover, and the impact on individuals.
- Case Study: Presenting an example of the transformative effects of personal health budgets.
Fireside Interview - Lived Experience of Personalised Care:
- Conversation between a person with lived experience, a carer and a health care professional about their experiences of personalised care.
- Links to importance of integration of services.
Role of Technology and Innovation in Personalised Care:
- Keynote Presentation: The role of AI, machine learning, wearable technologies, mobile apps, and data analytics in monitoring health and supporting personalised care.
Future of Personalised Care:
- Action planning activity
Who will attend this event:
- Nurses / Midwives / Allied Health Professionals
- Doctors from all clinical specialities, including GP’s
- Social Prescribing Link Workers / Health & Wellbeing Coaches / Care Coordinators
- Practice Managers / Primary Care Network leads
- First Contact Practitioners / Advanced Clinical Practitioners / Physicians Associates
- Dentists and Dental Nurses
- Social Workers / Youth Workers
- Social Care workers, including third sector health and care providers
