7th NHS Virtual Wards Summit: Embracing Hospitals at Home

Patient Flow & Care Coordination

08:30 am
27 Feb, 2025
15Hatfields Conference Centre, London SE1 8DJ

7th NHS Virtual Wards Summit: Embracing Hospitals at Home

Patient Flow & Care Coordination

08:30 am
27 Feb, 2025
15Hatfields Conference Centre, London SE1 8DJ

Job titles includes

Deputy Director

Digital Innovation  Programme Lead   North Thames Paediatric Network

Head of Service

Transformation Programme Manager / Virtual Ward Programme Lead

Virtual Wards Business Manager

Urgent Care Performance Improvement Manager

Deputy Director Planned Care Improvement

Assistant Director - Place

280
Delegates Registered

Organisations Involved

NHS England

Great Ormond Street Hospital NHS Trust

NELFT

The Hillingdon Hospitals NHS Foundation Trust

Imperial College Healthcare NHS Trust

BNSSG ICB

NHS England (SE)

NHS NWL ICB

Current Landscape

With the expansion of virtual wards, NHS hospitals have successfully avoided a significant number of hospital admissions. Virtual wards allow patients to receive treatment from the comfort of their own homes, thus freeing up hospital beds and alleviating pressure on NHS resources. In 2025, this model of care has become even more important due to the growing demand on NHS services from an aging population and the limited availability of hospital capacity. Virtual wards offer a proactive approach that not only addresses immediate patient needs but also contributes to the NHS's broader goals of improving patient outcomes, reducing hospital congestion, and enhancing care accessibility.

Importance and Timeliness of the Event

The Virtual Wards Conference is critically timed to bring together senior healthcare professionals, policy leaders, and industry stakeholders to address the most pressing challenges and advancements in the sector. As the NHS continues to promote virtual wards as a sustainable healthcare solution, this conference will serve as a key forum for collaboration, knowledge-sharing, and strategy development among NHS peers. In 2025, virtual wards are no longer just an innovation but a necessary element of healthcare delivery. This event offers a vital opportunity to refine and improve virtual ward strategies, enabling NHS leaders to drive meaningful change in patient care and service delivery.

Key Content Streams

  • Winter Pressures and Virtual Wards: Virtual wards have shown significant potential in alleviating pressure on the NHS, particularly during challenging winter months when hospital resources are most strained. By enabling patients to receive treatment at home, virtual wards reduce the demand on hospital beds and critical resources. In 2025, this approach has become a strategic tool for building winter resilience within the healthcare system, enhancing the NHS's ability to meet seasonal demands more effectively.
  • Same Day Scanning and Point of Care in Virtual Wards: Virtual ward providers continue to enhance hospital-at-home services by ensuring patients needing urgent care can access same-day appointments and receive swift, accurate diagnoses. With advancements in point-of-care testing and imaging, virtual wards now provide more comprehensive support for patients at home. This approach minimises waiting times, reduces infection risks, and promotes faster recovery by facilitating early, accurate, and targeted treatment.
  • Staffing and Resourcing: As the NHS faces ongoing staffing shortages, virtual wards present an innovative way to optimise resources and relieve hospital staff workloads. This conference stream will explore how NHS leadership is fostering a collaborative working environment, supporting a well-resourced, experienced team across the hospital-at-home network. By strengthening the capacity and efficiency of virtual wards, the NHS can improve the quality of care while effectively managing limited staffing resources.
  • Technology for Virtual Wards: In 2025, wearable health technology has advanced to offer continuous, real-time health monitoring that enables personalised patient care. Virtual wards are increasingly integrating these devices to enhance patient monitoring and care outcomes. This session will cover the importance of digital integration in creating more efficient, technology-enabled virtual wards. The focus will include strategies for protecting patient data, maintaining compliance with data protection regulations, and ensuring secure communication within virtual ward environments.
  • Optimising Virtual Wards: With virtual wards firmly established, it is essential to refine their operations to maximise effectiveness. This stream will explore best practices in virtual ward setup, examining lessons learned from past implementations to identify strategies for overcoming common challenges and preventing future issues. The goal is to ensure that virtual wards operate at peak efficiency, delivering reliable, high-quality care to patients.
  • Planning and Mapping Virtual Wards: Strategic planning and integration are crucial to the effective implementation of virtual wards. This stream will address the integration of virtual ward systems within the NHS, including the use of existing frameworks and infrastructure. Topics will include connecting virtual wards with electronic health records, clinical decision support systems, and other IT components. The objective is to enable seamless information exchange and coordinated workflows, ensuring virtual wards operate as a cohesive part of the healthcare system.

Why Attend

The Virtual Wards Conference provides a unique platform for healthcare leaders and professionals to actively shape the future of virtual healthcare delivery within the NHS. Attendees will benefit from collaborative discussions, expert-led sessions, and innovative strategies that promote the growth and success of virtual wards. This event is an opportunity to contribute to the advancement of virtual healthcare, enhancing patient care and improving healthcare outcomes across the NHS.

We look forward to welcoming you to this transformative event. Join us in developing a stronger future for healthcare delivery within the NHS, and take part in shaping the next generation of virtual healthcare.

Register now to be a part of this journey and contribute to building a more resilient, effective healthcare system for the future.

Who will Attend

•    Chief Executives
•    Chief Information Officers
•    Chief Medical Officers
•    Chief Operating Officers
•    Chief Technology Officers
•    Clinical Directors/Heads/Managers/Leads
•    Commissioning Directors/Heads/Managers
•    Deputy Directors
•    Digital Directors/Heads/Managers
•    Digital Inclusion Directors/Heads/Managers
•    Digital Strategy Directors/Heads/Managers
•    Directors of Delivery
•    Directors of Nursing
•    Directors of Performance and Improvement
•    General Managers
•    Governance Directors/Heads/Managers
•    GP Commissioners
•    GPs
•    Informatics Directors/Heads/Managers
•    Information Assurance Directors/Heads/Managers
•    Information Management Directors/Heads/Managers
•    Innovation Directors/Heads/Managers
•    IT Directors/Heads/Managers
•    IT Security Directors/Heads/Managers
•    Medical Directors
•    Operations Directors/Heads/Managers
•    Performance Directors/Heads/Managers
•    Policy Directors/Heads/Managers
•    Practice Managers
•    Programme/Project Directors/Heads/Managers
•    Public Health Directors/Heads/Managers
•    Service Directors/Heads/Managers
•    Strategic Planning Directors/Heads/Managers
•    Transformation Directors/Heads/Managers

Sponsors & Partners

The programme

08:30

Registration & Networking

Registration - Open from 8:30 am - Closes at 11:00 am

All delegates must complete their registration process before the 11:00 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.

We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.

Thank you for your understanding, and we look forward to an insightful and productive event together!

09:30

Chair Morning Address (Confirmed)

Dr Gurnak Singh Dosanjh
GP
LLR ICB

Chair Morning Address (Confirmed)

09:45

Winter Pressures on Virtual Wards Panel Discussion

Francesca Markland
Senior Programme Manager, Remote Monitoring & Virtual Wards
NHSE London Region Digital Transformation Team
Pippa Macey
Operational Manager UCR and Virtual Ward
Sutton Health and Care
Dr. Matea Deliu
Academic GP, Clinical Lead Primary Care Digital Delivery, Clinical Safety Officer
NHS South East London ICB
Heather Young
Virtual Ward Program Manager
Nottingham University Hospitals
Dan Stendall RN(A)
Head of Nursing System Urgent and Emergency Care LLR – UEC Winter Director Triumvirate
University Hospital Leicester LLR (UHL)

Join our panellists in a discussion about the how virtual wards have played a role for the NHS during the winter months, how they have built a solid foundation for the success of the service and taken the strain away from the health care system and bettering outcomes for both health care professionals and patients.   

Panellists:

  • Panellist 1: Heather Young, Virtual Wards Programme Manager, Nottingham University Hospitals NHS Trust (Confirmed)
  • Panellist 2:  Pippa Macey, Virtual Wards Operations Manager, NHS Sutton Health and Care (Confirmed)
  • Panellist 3: Francesca Markland, Senior Programme Manager, Remote Monitoring & Virtual Wards, NHSE London Region Digital Transformation Team (Confirmed)
  • Panellist 4: Dr Matea Deliu, Associate Medical Director, One Health Lewisham, Clinical Lead Primary Care Digital Delivery, NHS South East London ICB (Confirmed)
  • Panellist 5: Dan Stendall RN(A), Head of Nursing System Urgent and Emergency Care LLR – UEC Winter Director Triumvirate, University Hospital Leicester LLR (UHL) (Confirmed)

10:30

Case Study - The epoc NXS portable blood analyser and its use in Virtual Wards

James Mobberley
Point of Care Southern Sales Manager
Siemens Healthineers

Case Study - Siemens Healthineers

Virtual Ward Testing: Advance patient care by bringing critical testing patient-side with the epoc® NXS Blood Analyser. Portable blood testing analyser with laboratory quality results. Actionable results in less than a 1 minute at the patient's bedside. Highlighting the benefits in diagnosing and monitoring of patients in Virtual Ward settings by early adopters.

10:50

Morning Break

Morning Break

11:50

Chair Morning Reflection (Confirmed)

Dr Gurnak Singh Dosanjh
GP
LLR ICB

Chair Morning Reflection (Confirmed)

11:55

Case Study - Transforming Community Care at North East London Foundation Trust: Our approach to Virtual Wards

Deborah Snook
Integrated Care Consultant
Access Group
Umesh Gadhvi
Chief Digital Information Officer
North East London NHS Foundation Trust
David Pike
Assistant Director of Healthcare Informatics – Clinical Systems
North East London NHS Foundation Trust

Case Study - Access Group

This talk highlights NELFT’s innovative approach to virtual wards, showcasing how effective integration of people, processes, and technology has led to improved patient outcomes and system efficiencies. We’ll discuss the significant impact on patient care, staff satisfaction, and future plans to expand and enhance virtual ward services across the region.

12:15

Case Study - Rethinking Virtual Care: The Role of Passive Monitoring in the Future of Healthcare | Exploring the Concept of Passive Monitoring and Its Potential to Transform Virtual Care

Case Study - Doccla

As virtual care continues to evolve, healthcare systems face a fundamental challenge: how to monitor patients effectively without increasing the burden on clinicians or requiring active engagement from patients. Traditional remote monitoring relies on patient compliance and manual input, which can limit its effectiveness for frail, elderly, or digitally excluded populations. Passive monitoring presents a new way forward—enabling continuous, automated data capture without requiring patient interaction. But what does passive monitoring really mean in a virtual care setting? How do we balance data collection with clinical relevance? And what role does it play in the future of high-performance virtual care?

12:35

Fireside Chat - Dr Tahreema Matin, Associate Medical Director, Consultant Academic Radiologist, Workforce, Training & Education Directorate, NHS England (Confirmed)

Dr Tahreema N Matin
Associate Medical Director & Consultant Radiologist
Workforce, Training & Education Directorate, NHS England

Virtual Wards Workforce

This fireside interview explores the transformative potential of Virtual Wards in modern healthcare, focusing on how they deliver hospital-level care at home while addressing workforce challenges. This session will highlight strategies for workforce recruitment, resilience, and adaptation, offering practical insights into improving patient outcomes and supporting clinicians in a hybrid healthcare environment. 

12:55

Case Study - Successful Implementation of the Evondos Medication Adherence System by Kyndi

Clare Burgess
Chief Executive
Kyndi Ltd

Case Study - Evondos

Revolutionizing Medication Management in Hospital and Social Care.

13:15

Lunch & Networking

Lunch & Networking

14:00

Chair Afternoon Reflection (Confirmed)

Dr Gurnak Singh Dosanjh
GP
LLR ICB

Chair Afternoon Reflection (Confirmed)

14:05

Case Study - Rapidly scaling and delivering the vision of virtual hospitals

Diarmaid Crean
Multi-Award Winning NHS CIO
Ben Reason
Founder and Design Director
Livework Studio
Claire Beard
Virtual Ward Manager
Norfolk & Norwich NHS Foundation Trust

Case Study - Livework

Hosted by award-winning NHS CIO Diarmaid Crean, join our panellists discussing the practical and operational delivery of virtual hospitals at scale, and discover how to deliver better patient care outside of the hospital.

  • Host: Diarmaid Crean, Award-winning NHS CIO
  • Panellist: Ben Reason, Founder, Livework Studio
  • Panellist: Jackie Hammond, Head of Virtual Ward Nursing, Medway NHS Foundation Trust
  • Panellist: Claire Beard, Virtual Ward Manager, Norfolk & Norwich NHS Foundation Trust

14:25

Fireside Interview - Planning and Mapping Virtual Wards (Confirmed)

Neil Roberts
Managing Director
SEHTA

A discussion on how the integration of virtual wards within Integrated Care Systems (ICSs) and Integrated Care Boards (ICBs) can enhance the delivery of integrated care and drive the success of virtual wards. SMEs offer valuable insights into the strategies being employed by ICSs and ICBs to manage virtual wards effectively, emphasizing the importance of leveraging clinical expertise, digital solutions, and operational planning. The conversation will also explore how meticulous planning and the strategic mapping of virtual wards can bridge the gap between primary and secondary care, ensuring seamless integration and improved patient outcomes.

14:45

Case Study - Ortus-iHealth

Dr. Debashish Das
Consultant Cardiologist Barts NHS Trust
CEO & Founder Ortus-iHealth

Case Study - Ortus-iHealth

15:05

Same Day Scanning and Point of Care Testing in Virtual Wards Panel Discussion

Francesca Markland
Senior Programme Manager, Remote Monitoring & Virtual Wards
NHSE London Region Digital Transformation Team
Dr. Matea Deliu
Academic GP, Clinical Lead Primary Care Digital Delivery, Clinical Safety Officer
NHS South East London ICB

Delve into a discussion with a line-up of great panellists to discuss the delivery of effective virtual wards and how priority tests, measures and assessments, that all virtual wards should consider making available to their patients, will benefit the NHS and help reduce waiting times for those patients who can receive testing and care within the comfort of their homes.

Panellists:

  • Panellist 1: Francesca Markland, Senior Programme Manager, Remote Monitoring & Virtual Wards, NHSE London Region Digital Transformation Team (Confirmed)
  • Panellist 2: Dr Matea Deliu, Associate Medical Director, One Health Lewisham, Clinical Lead Primary Care Digital Delivery, NHS South East London ICB (Confirmed)

15:35

Hot Buffet Food, Drinks & Networking

Hot Buffet Food, Drinks & Networking

17:00

End of Day

End of Day

Convenzisvents

Your Pass Includes....

  • Access to a leading conference speaker programme
  • Interactive Q&A sessions
  • Fireside interviews
  • Cross-sector best practice
  • Meet the supplier opportunities
  • Hot breakfast & Lunch included
  • Access to post event drinks reception and Street food

Tickets For NHS Senior Managers

We have an invite only option for NHS Senior Managers for our conference, to see if you qualify for a complimentary place please click the button below.

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