The programme
08:30
Registration and Breakfast
Registration - Open from 8:30am - Closes at 10:30 am
All delegates must complete their registration process before the 10:30 AM cut-off time. Please arrive in a timely manner to allow for registration and to avoid any inconvenience. Delegates who arrive after the registration deadline will be refused entry to the event.
We appreciate your cooperation in helping us maintain the event's schedule and ensuring that everyone can fully participate in the Patient Flow Conference. If you have any questions or require assistance, our event staff will be available to assist you with the registration process.
Thank you for your understanding, and we look forward to an insightful and productive event together!
09:30
Chair Opening Address -Chris Morrow-Frost. National Clinical Advisor to secondary care at NHS England (Provisionally Confirmed)
Chair Opening Address - Chris Morrow-Frost. National Clinical Advisor to secondary care at NHS England (Provisionally Confirmed)
09:40
Keynote Presentation - NHS England speaker TBC (Invited)
Transforming Patient Care: A Dialogue on Meeting NHS Targets and Innovating Ambulance Handovers
During this session, we'll engage in an open dialogue with influential figures in the NHS regarding the national goal of ensuring patients are seen within 60 minutes. Additionally, we'll tackle the issue of ambulance handovers in A&E departments, pinpointing delays and communication gaps, while also exploring innovative technologies aimed at enhancing patient pathways and optimising the national healthcare journey.
10:00
Understanding the current challenges within patient flow Panel Discussion
This panel discussion will explore the key challenges affecting patient flow in healthcare, focusing on capacity constraints, bed and resource management, discharge processes, and community care. Panelists will discuss how real-time management, predictive analytics, and flexible staffing can alleviate bottlenecks, while also addressing the long-term workforce and financial strategies needed to sustain improvements. The role of technology in optimizing patient care and resource allocation will also be highlighted, offering actionable solutions to enhance efficiency and outcomes in the healthcare system.
11:50
Chair Morning Reflection - Chris Morrow-Frost. National Clinical Advisor to secondary care at NHS England (Provisionally Confirmed)
Chair Morning Reflection - Chris Morrow-Frost. National Clinical Advisor to secondary care at NHS England (Provisionally Confirmed)
12:35
Fireside Interview - Paul Morris, Lead Nurse, Mental Health, Chelsea and Westminster Hospital NHS Foundation Trust (Provisionally Confirmed)
The Patient's Journey: Navigating the NHS System
In this interview, we explore the impact of patient flow on individual patient experiences, focusing on the challenges patients encounter and areas for improvement from their perspective. The discussion highlights how efficient patient flow can significantly enhance the overall patient journey, reducing wait times, minimizing stress, and improving access to care. Conversely, poor patient flow leads to longer wait times, confusion, and frustration, often exacerbating the patient's condition. The interview delves into potential improvements such as better communication, streamlined processes, and more personalized care, emphasizing the importance of viewing patient flow through the lens of patient experience
14:00
Chair Afternoon Address - Chris Morrow-Frost. National Clinical Advisor to secondary care at NHS England (Provisionally Confirmed)
Chair Afternoon Address - Chris Morrow-Frost. National Clinical Advisor to secondary care at NHS England (Provisionally Confirmed)
14:25
Keynote Presentation - Eddie Olla, Regional Director for Digital Transformation – NHS Midlands (Invited)
Enhancing Patient Experience
Enhancing patient experience within the NHS hinges on optimising patient flow. Efficient patient flow is vital for minimising delays and improving access to care, ultimately fostering satisfaction among patients. Challenges such as capacity constraints and coordination issues must be addressed through strategies like care pathway redesign, technology integration, and interdisciplinary collaboration. By prioritising patient-centred care, leveraging data analytics, and embracing innovation, the NHS can ensure a positive patient experience while navigating the complexities of modern healthcare delivery.
14:45
Case Study - Royal Voluntary Service
Case Study - Royal Voluntary Service
15:05
Keynote Presentation - Optimising UEC pathways to enhance operational efficiency, alleviate A&E wait times and improve patient experience (Confirmed)
Dr Sulaxni Nainani
Deputy Chief Medical Officer
NHS Leicester, Leicestershire & Rutland ICB
How the health and care organisations in Leicester, Leicestershire and Rutland are working together across the system to support our urgent care demand and ambulance handovers.
15:25
Panel Discussion: Leadership in Action: Optimizing Patient Flow through Strategic Vision and Workforce Culture
This panel discussion will explore the vital role of leadership in shaping and executing strategic visions to optimise patient flow within the healthcare system. The conversation will emphasize how effective leadership fosters a positive workforce culture by empowering, engaging, and supporting staff through open communication, collaboration, and continuous professional development. Panelists will also address key workforce challenges, including staffing shortages and workload management, highlighting the importance of prioritizing workforce well-being. Additionally, the discussion will focus on how leadership can drive and sustain cultural transformation within the NHS, breaking down silos and promoting a culture of continuous improvement to enhance patient flow.
15:45
Canapés, Drinks and Networking
Canapés, Drinks and Networking